• Reviews around phone numb (1.26 of 5)

    NETGEAR Cable Modem CM1000 - Compatible with all Cable Providers including Xfinity by Comcast, Spectrum, Cox | For Cable Plans Up to 1 Gigabit | DOCSIS 3.1

    • It was difficult to find a phone number and then they were difficult to understand.
    • Called Netgear (second time), spent an hour, nothing, so I gave them my phone number and they said a "Senior Technician" would call me that night
    • After searching the Netgear site for 20 min to find a phone number to call support (sounds crazy but true
    • You'll first have to log a case, and then the phone number is revealed
    • Finally called them, but instead of connecting to a tech, they want your phone number, email address, they want to create your account with their company.
    • And without active internet, it is difficult to find the support phone number
    • I got around this by changing my DNS to OpenDNS's free DNS service, and monitoring website traffic there.- Does not support the ability to specify DNS in IPv6; only IPv4.- Finding the actual tech support phone number is quite a feat
    • I called the next day and they have blocked my phone number out because they say this item was purchased previously and no longer has any warranty
    • All you need is your Xfinity information - account number and login and the information off the bottom of the unit, Serial number, MAC Address the model number and your phone number
    • Great módem, easy instalation and great technical support