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Tech support never responded to my complaint
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Easy to install, no need for tech support.
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I don't care if this is the best extender in the world, DO NOT PROMOTE FREE TECH SUPPORT FOR 90 DAYS.
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After spending two hours trying myself, I called then netgear tech support line.
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My idea of tech support is that they want to have your item fully optimized which is usually dependent on other equipment.
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I got, "no internet connection", and "no IP address" error messages, and after waiting for an hour for tech support to call me back, I gave up