netTalk 857392003016 DUO II VoIP Phone and Device - 2024 report by Whydis

netTalk 857392003016 DUO II VoIP Phone and Device

Calling for 3 Months Included with Purchase of netTALK DUO II. View larger Home Phone Line with FREE Features including: Call Waiting, Call Forwarding, 3-Way Calling, Voicemail, 411 Directory Assistance, 911 Service and More! View larger ...

Reviews by Features

Numb

(8 reviews)
Internet

(6 reviews)
Tech support

(7 reviews)
Deal

(6 reviews)
Fact

(3 reviews)
Feature

(3 reviews)
Customer support

(10 reviews)
Price

(11 reviews)
Luck

(8 reviews)
Work

(8 reviews)
Nettalk

(16 reviews)
Device

(24 reviews)
Service

(36 reviews)
Website

(3 reviews)
Connection

(5 reviews)
Company

(6 reviews)
Tone

(5 reviews)

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Reviews around numb (5.00 of 5)

  • So far I have ported one number to another voip company and it works well
  • But going through the online sign up there was never a phone number available to continue the process.
  • If you have the patience, are not porting a number and know something of networking, this will work just fine and save $$ on phone bill
  • So far I have ported one number to another voip company and it works well
  • So far I have ported one number to another voip company and it works well
  • Read remaining 8 reviews for numb

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Reviews around internet (5.00 of 5)

  • I have a good reliable cable Internet, so I don't think it's my line.
  • no problem,then when we upgraded our modem for faster internet...hasn't worked rightsince
  • One does need a fast Internet connection to use this device.
  • The thing to remember is you need a fast internet speed
  • like if your internet brakes and the only available support they can give you is by email :p6
  • Read remaining 6 reviews for internet

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Reviews around tech support (5.00 of 5)

  • Only time I need to call tech support is to port my old phone numbers to my Duo.
  • The new one is much better and the tech support at Nettalk helped me with the transfer of my current phone number to the new unit
  • This was after calling tech support and doing a firmware update that was supposedly going to fix the problem
  • Explanation:After waiting 1 hour and 15 minutes the first time and 3 hours the second time, I finally got to tech support individuals that fixed my problems through in depth trouble shooting requiring my help.
  • If I can save 300 dollars per year I'll wait for tech support and get it done.
  • Read remaining 7 reviews for tech support

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Reviews around deal (5.00 of 5)

  • Ok, I was impressed with this unit originally as for the money it's a pretty good deal short term.
  • Best deal around for a phone no software needed magicjack also stop working before year up
  • Read remaining 6 reviews for deal

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Reviews around fact (5.00 of 5)

  • I love the fact that it has caller ID
  • What enticed me to switch to Net Talk Duo was the fact that their device was able to plug directly into a router and free up a computer.
  • I love the fact that we get email notifications of voice

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Reviews around feature (5.00 of 5)

  • Also, if you want some neat features, not offered period by netTalk you can pay $9.99(which is still by far cheaper than ATT without the features)a month but it is not required
  • On paper it seemed great -- better features and price than Ooma or MagicJack
  • It looks like the features they advertise are all there, and the quick-dial feature is especially handy

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Reviews around customer support (4.47 of 5)

  • Today (before activating this unit) I had a simple customer support question.
  • I contacted their tech support as well as customer support for over 4 hours only to be cut off of chat sessions by them and calls being hung up on by them after on hold for 55 minutes waiting for someone to pick up the phone in the first place
  • No customer support, doesn't work with some 1-800 numbers, doesn't work with MOST of voicemail (you can't leave a message) and you will lose the line on 1 call out of 3
  • Not only that, the box said "Live Customer Support, 7 Days a Week" which is not true
  • If you buy this product, you will regret it!They have no reliable customer support
  • Read remaining 10 reviews for customer support

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Reviews around price (4.45 of 5)

  • I have had 0 issues with this product and the price is unbeatable, not sure what people are whining about.
  • Good service good product good pricing bad customer service
  • You get all the features you could want at a great price!
  • works great price is awsome and call quality is same as traditional, no need to say anymorePS GREAT FEATURES TOO
  • On paper it seemed great -- better features and price than Ooma or MagicJack
  • Read remaining 11 reviews for price

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Reviews around luck (4.30 of 5)

  • I tried NetTalk after having bad luck with a MagicJack unit overheating and not receiving 50% of the calls people made to me
  • the device works well, but if you need tech support......good luck.
  • I've bought two of these in the past couple years and have had very good luck with them
  • the device works well, but if you need tech support......good luck.
  • Porting a number is a problem and good luck getting it fixed
  • Read remaining 8 reviews for luck

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Reviews around work (4.26 of 5)

  • They seem to keep expanding offering (like android/iphone app) without getting one working well
  • But disable so works for me.
  • It's worked very well, been reliable, fairly simple to setup and use, so now we have 2 of these
  • It's not perfect but it does work well and has saved me hundreds of dollars from what my cable company was charging me
  • Read remaining 8 reviews for work

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Reviews around nettalk (3.48 of 5)

  • I have used a NetTalk for a couple of years, and it worked fine, but when I had a problem, the customer service was horrible.
  • I never got the Nettalk device to work right and their Customer service was pretty much non-existent
  • Overall, I am quite happy with this product, and enjoy NetTalk's portability as well
  • I understand some people do not care about this, but I found it annoying as netTalk has the ability to put your name on he Caller ID but only after hassling their customer service department about it
  • so closeting the cisco router and plugging nettalk into the att router the nettalk worked perfectly without the need of additional setup.
  • Read remaining 16 reviews for nettalk

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Reviews around device (3.14 of 5)

  • Other times the device loses connections but since I have tweaked my AC1750 Router it seems to be better.
  • Great device, great savings!!!$$$!!!!Any of the NetTalk Duo devices is great, I bought them
  • and the device worked with the new number but failed to get the old number
  • Worst of all for me, my device broke one month after I renewed my service for two
  • So I buy a NEW device out of pocket, and after few month my Device is DEAD again; but this time, it is under 1-year-warranty and customer service categorically ignores me
  • Read remaining 24 reviews for device

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Reviews around service (2.75 of 5)

  • They also added the 3 months free service to my account
  • Also with Ooma you get free phone service, no yearly charge, although some areas you will have to pay monthly taxes and fees (usually $5.00-$6.00 if you have to which is something I'm sure the folks at netTalk are supposed to do)
  • Good service good product good pricing bad customer service
  • The service was working for the first year; however, the service is now awful
  • Good service good product good pricing bad customer service
  • Read remaining 36 reviews for service

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Reviews around website (1.95 of 5)

  • While setup was fairly easy, the website's broken English and missing content worried me (and should worry you, too).4
  • Good job K&B, good job NetTalk!!
  • I tried to port my landline phone number, and their terrible website form insisted my address was missing (it wasn't)

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Reviews around connection (1.54 of 5)

  • It lost connections, had unclear sound, was unreliable during conversations, had static.
  • One does need a fast Internet connection to use this device.
  • Loses connection at some point every day, does not keep the line up for long at all
  • though...it sometimes seems to nudge my connection enough to disrupt if Im watching a stream video on my Ruku
  • Other times the device loses connections but since I have tweaked my AC1750 Router it seems to be better.

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Reviews around company (1.44 of 5)

  • But then the company upgrades me to the Next Gen Duo - never worked for 6 months.
  • But as soon as we did the stupid company charged us for the "renewal" of our service a month before our services was to renew
  • did not work, have had these before company did not improve, waste of time and an dissapointment
  • , I get the strong impression that this is an understaffed, under-QA'd, amateurish company that can't deliver on promises
  • Not happy with netTalk, the company has lost their accreditation with the Better Business Bureau and my disgust with the company is just one in a long line of others that have dealt with them.
  • Read remaining 6 reviews for company

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Reviews around tone (1.00 of 5)

  • I have lost service at least twice a week...just lost the dial tone
  • Once connected, conversation often gets cut-off without warning; or hearing weird tones (long & short) at least once every minute.
  • Of course, it simply does not work at all sometime (no dial tone)

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More about netTalk 857392003016 DUO II VoIP Phone and Device

  • Calling for 3 Months Included with Purchase of netTALK DUO II
  • View larger Home Phone Line with FREE Features including: Call Waiting, Call Forwarding, 3-Way Calling, Voicemail, 411 Directory Assistance, 911 Service and More! View larger Easy Setup with or without Computer View larger Free Home Phone Service The netTALK DUO II is a portable digital phone device that allows users to make crystal clear calls over high-speed Internet using any standard home phone
  • With your purchase you get a prepaid full featured phone line with all of the same great features as your phone company, including the safety and security of 911 Service, without sacrificing reliability or call quality of a traditional phone company
  • First 3 months of phone service included with purchase! Fire Your Phone Company and Save up to $1,000 Each Year Say goodbye to monthly bills and contracts
  • You can transfer your existing phone number for a small one time fee or get a new number free
  • You can stay in touch with friends and family anywhere in the world with Free Unlimited International calling between any netTALK DUO devices
  • Make and receive calls from U
  • S
  • & Canada from any country in the world with no high minute or roaming charges while traveling
  • The netTALK low-cost “pay as you go” International calling rates, including the 60 Country International calling plans, are designed to save you money
  • Easy Setup to Make Free Calls Using the Internet Before starting, locate your user name and password on the sticker inside your new netTALK DUO II box
  • Then activate your netTALK DUO II online by following the instructions
  • You can manage your online account 24/7
  • Once logged in you can update your 911 information, see account billing and call history and set up call settings like call forwarding, call blocking and so much more
  • The easy setup with router consists of plugging a standard home phone to the netTALK DUO II
  • Followed by plugging the Ethernet cable (included in box) into the netTALK DUO II and plugging the other end to your modem or router
  • Finally, plug the USB cable to the AC adapter (both items included in box) and to a power outlet
  • Your phone should ring once at this point, indicating the setup is complete
  • The easy setup with computer, when traveling or when a router is not available, consists of plugging a standard home phone to the netTALK DUO II
  • Then plugging the USB cable (included in box) to your computer or laptop
  • Once your phone rings once, the setup is complete
  • You should now hear a dial tone and receive calls on your netTALK DUO II
  • Enjoy the savings! Free Mobile App for Unlimited Calling & Texting Save on your cell phone bills and on the cost for International calling with the free netTALK Mobile Companion App
  • Enjoy free U
  • S
  • & Canada calls without using your cell phone minutes and the ability to make International calls at the industry’s lowest “pay as you go” International rates anywhere in the world with Wi-Fi Internet
  • Download on your Amazon Kindle Fire devices or at the Amazon App Store for Android
  • netTALK Features Caller ID Caller ID Blocking Call Forwarding Call Waiting Phone Number Blacklist 3-Way Calling Conference Calling Visual Voicemail Enhanced 911 411 Directory Assistance Fax Friendly Live Chat Technical Support