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(I'm a products liability attorney; so I say this in all seriousness based upon the repeated complaints about the pitcher)
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The base of the blender is damaged and it sounds like something is rattling around in the motor
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The plastic base of this blender feels extremely cheap
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Excellent blender until the base cracks and leaks, despite hand washing and being gentle with it
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However, after less than 2 dozen uses, the base of the blender broke off.
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It worked good at the beginning, then about 6 months into using it the base of the blender pitcher started to leak
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It leaks, the base doesn’t hold power for more than 2 seconds
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I’ve always seen the ninja in infomercials as well as