Service was exceptional -- friendly, quick, and my problem was resolved.

Great service

Great service from Mac

Excellent service.

Love the product and especially appreciate the prompt, thorough and courteous service/support.

Recommend frame and services.

Amazing customer service!

Great product and excellent service

Great product, and great service!

Marian provided the best customer service for me when I was having problems with my frame

Contacted customer service for assistance with uploaded and received great service from Franx that resolved my problem right away

Great customer service from Marian

Great customer service from Jeff.

MARK Exceptional service and patience to resolve complex issue

Great customer service from Cathy.

Great frame , and great customer service

This great service will allow me to set up the Nixplay the way I want to set it up and be able to manage it on an ongoing basis with little effort

This is a great product as well as great customer service

I just bought one for my parents as a present because of their awesome customer service

They provide great online service when there are issues.

Excellent customer service available every day

Good customer service!!!

Quick, excellent service!!

Marian with Nixplay provided excellent customer service and I appreciate the fact that I was asked to review this service online rather than just being finished with the support

Great picture clarity and like the WiFi capability and GREAT customer service.

The service I received from Tom to resolve the issue was outstanding!

Great customer service.

The app works great and there is great customer service available if u need it!

But Nixplay's awesome customer service stepped right up and expidited the issue for

Cathy at Nixplay gave great customer service with help setting up our Nixplay!

Great frame and excellent tech service with Rico from the tech support team

Great service!

much enjoyed and great service from the nixplay team!!

Great technical service from Franx

Great Service by JeffI love this frame

excellent product and service!!!

Easy to use, great and quick customer service with Franx via chat during setup process.

She was wonderful!!Thank you for the excellent service.

I highly recommend the product and appreciate the great customer service.

I always get great customer service

Frame works great and the service is awesome.

Great customer service from Marian troubleshooting frame freezing!!

I am enjoying this item very much - as well as the wonderful customer service by Marian!

Great product with fantastic service!

Great customer service to set up

Thanks to Joe K for the great customer service and follow-up!

Also got outstanding customer service from Nixplay (special shout out to Franz Fajardo for the outstanding service in replacing the remote) - all it took was one phone call

Excellent product & exceptional customer service from Joe.

Great customer service.

Great product, and great service

Mark provided the best customer service that I have ever received when I've had a problem with "my technology".

Nixplay gets 5 stars for having excellent customer service.

Great product Superior service personnel

I received excellent service and now have it figured out.

That's great Customer Service.

It's not easy to find a company that offers such stellar service these days, so when I find one, I want to tell everyone and buy lots of their product.

Great service from Jeff today as I needed to reset info on My Nixplay Frame THANKS

User friendly and great customer service if you have any issues

This is a super frame that we love, and a great service to back it up!!!

Love the frame and Nixplay also offers very responsive "chat support services

ICE provided excellent service today.

Also have excellent customer service

Many thanks to Franz and the excellent service nixplay provides for its customers.

very good service there.

OUTSTANDING customer service!

Great product with great customer service

Thank you Nixplay for your great customer service!

ICE -Thank you so much for the excellent customer service.

We really appreciate quality products and awesome customer service

Great customer service, and we hope the replacement screen works for years to come.

Literally the best service call I've ever been involved in

What great customer service!!!

I made a bit of a mess setting up the account to start with and I would like to say a special thank you to Gracie for her excellent service this morning.

awesome customer service 'chat' feature

I really appreciate customer service that really puts the customer at ease and ( when they are technically challenged) helps step by step solve the problem at hand.

The service when I called tech support was prompt and helpful

I want to praise Nixplay customer service

Thanks for the best service,

This is an early review, but I love the concept and the customer service I have received so far.

NIX answered my email inquiry with correct and useful info within an hour (OK, I was logged in, so they know I'm a customer, but still great customer service).

I appreciate the wonderful customer service that I received.

Re: Excellent customer service.

Love their product and their customer service

Great device and very good customer service

Great customer service from Tom!!!

I am happy to say that the frame is returned to service and we couldn't be more delighted with the truly outstanding customer service that we received

Within 10-15 minutes, the new photo would show up on the screen at the grandparents' house with my caption (caption could be turned on or off through Kodak's touchscreen interface).Nixplay has modeled their service after a photo sharing site, but it frankly doesn't work very well for 90% of people who just want to upload pictures to a frame easily and let the collection of pictures grow

What GREAT customer service they have.

I am beyond impressed with the frame quality and excellent customer service and would highly recommend this to anyone.

No need to wait on lengthy holds, and got a quick simple solution - thank you Joe for great customer service!

I also need to comment on the excellent Customer Service

We previously used a Ceiva frame which lacked the beautiful display this Nixplay has and had a very awkward (and expensive) subscription based service to upload photos.

Spoke with Vin, who patiently walked us through the how-to and got it up and running for us- GREAT service, thank you Vin!

Another bonus: Nixplay has AWESOME customer service

Great product, even greater customer service thanks to Franz.

Very good product and most important very good customer service

When I have a problem, I call Grace and get GREAT service.

Great service.

Great product, super helpful customer service from Tom in their Customer Support team when needed.

clear images, easy to use, good service

Great product, great customer service!

Exceptional service.

Great customer service from nixplay

This service was so great.

After a period of time, I called the Customer Service Department and was helped by one of their team members who I believe was called Ian, who was a very knowledgeable service person, and soon corrected my problem

Good customer service when you call.

Great for sharing photos, good customer service.

Wonderful customer service!

Good frame had an issue with frame freezing but helpful customer service rep Joe was able to help resolve the issue

Highly recommend the frame and the customer service with Gracie was exceptional.

Great customer service to help with my iPhone photos being sideways.

Great service, Great personality

Good customer service on a not so good a frame

Terrific Customer service from Ice

All I had to do was drop the box as UPS.In addition to the outstanding customer service, when I connected my frame today I was able to easily recover all of my photos

Contacted Nixplay who replaced the frame for me - excellent customer service!

Great product and great customer service.

Such a good product and great service.

great customer service from this company and really cool frame.

I am totally satisfied with the product and exceptional service provided by nixplay

Bottom line, great product and great customer service!

Just received outstanding customer support service from Jeff!

Excellent customer service

Very much appreciated service.

Great customer service on phone and on line.

Franx gave us invaluable customer service

Works great for about a year then got a replacement with wonderful customer service

Great customer service

I enjoy my Nixplay a great deal but most of all, I love their customer service

Wonderful customer service by Ellen

They have very good customer service, always willing to try and help as much as needed.

A great product and excellent customer service!

Excellent customer service!

Great customer service!!Original

Great service provided by Joe!!

Their service also sucks and their website has conflicting information - if they don't care, neither should I.This post is to tell you not to buy their product if you have a secure Wi-Fi connection.

Marian, from customer service, provided excellent customer service.

Great customer service listened and went over and beyond

purchased this frame for my great aunt so family can send her pictures via e-mail - works great

When it completely froze I contacted Nixplay Support and received very detailed instructions how to start to solve my problem PRACTICALLY IN THE MIDDLE OF THE NIGHT within minutes of my email

purchased this frame for my great aunt so family can send her pictures via e-mail - works great