I started a chat, as the 24/7 phone number for Norton support disconnected after the automated voice answered every time I called.

After inputting the Product Key, my computer screen said there was a problem with the installation and provided a phone number to call for assistance

I called the phone number to Norton

but it would not work but gave me a phone number to call.

Luckily my husband told me to google the phone number first and when I did it showed up as a fraudulent number.

I got an error message and a phone number to call.

It's because Norton has other stuff to sell, or, half the time, they just like e-mailing you garbage and reminders that you've already purchased their product