Petcube [2017 Item] Play Smart Pet Camera with Interactive L... - 2024 report by Whydis

Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety

Reviews by Features

Play

(30 reviews)
Picture

(26 reviews)
Customer

(48 reviews)
Cube

(23 reviews)
Feature

(32 reviews)
Service

(43 reviews)
Camera

(83 reviews)
Quality

(58 reviews)
Device

(37 reviews)
Latency

(4 reviews)
Laser

(57 reviews)
Separation anxiety

(14 reviews)
Bite

(16 reviews)
Reset

(4 reviews)
Connectivity issue

(9 reviews)
Connection issue

(9 reviews)
Browser doe

(1 reviews)

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Reviews around play (5.00 of 5)

  • I like the Petcube Play, but I wish the view was more crisp
  • Overall, I recommend Petcube Play to both sitters and pet owners
  • I love Petcube play and the customer service is beyond excellent
  • I love my Petcube Play - it was easy to set up and calibrate.
  • i'm very impressed with their customer care and so far I am really enjoying my Petcube play
  • Read remaining 30 reviews for play

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around picture (4.77 of 5)

  • The picture is great, and the sound is good, and the laser is a lot of fun
  • Again, the picture is very good, and especially the night vision
  • It's been working well, and the picture is pretty good.
  • The picture is super clear, the night vision is awesome , it's all around a great product
  • So much fun to watch what my puupy does all day and very clear picture
  • Read remaining 26 reviews for picture

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around customer (4.62 of 5)

  • If all its customer service reps are like this, then PetCube has the best customer service
  • When I had an issue customer service was quick to respond and was very helpful.
  • The pet cube support team gave excellent customer service
  • When there was an issue customer support was excellent.
  • Excellent superfast customer service and awesome product would recommend to everyone who has a pet!!
  • Read remaining 48 reviews for customer

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around cube (4.50 of 5)

  • The 2nd cube had the same issue, contact customer support again and they were very apologetic for the problem and inconvenience
  • We liked our old pet cube, but this one is something else
  • We have really enjoyed the pet Cube and more importantly our cats really enjoy
  • My cat knocked the pet cube off a shelf and broke it
  • The pet cube support team gave excellent customer service
  • Read remaining 23 reviews for cube

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around feature (4.45 of 5)

  • Nice way to monitor your pets but certain features are limited.
  • I'm travel a lot and time zones are different so night vision is really great feature
  • The night vision camera is probably the best feature ... pretty clear and bright
  • The laser is a cool feature, but it does not sync with the app well and is very sporadic
  • The audio feature on this device is defective
  • Read remaining 32 reviews for feature

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around service (4.44 of 5)

  • The first Petcube I received did not work called customer service they sent a new one and it works great now
  • And, when you contact their terrible customer service, I got "Carl" who is basically a human robot with terrible grammar, they are even less helpful
  • does just what it said it would do no problems best customer service ever
  • What i was really surprised by is their great customer service
  • The pet cube support team gave excellent customer service
  • Read remaining 43 reviews for service

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around camera (4.25 of 5)

  • Either my camera is faulty or the entire product is faulty,
  • My issue with the bites is mainly the size, but the camera and the app worked
  • This is a great video camera to interact with your pets while you are away from home!
  • The camera is really clear and we can see our fur babies great
  • Great product, The camera is very clear, Night vision is clear too
  • Read remaining 83 reviews for camera

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around quality (4.11 of 5)

  • For a simple, easy to use camera with good picture quality the Petcube works fine
  • The camera has a good, wide angle and is decent quality
  • Doesn’t connect with 5G networks, so the quality and connection are poor
  • The quality of the camera was much better than I expected as well
  • The sound quality is questionable as it was very garbled on the phone, and I cannot say what it was like next to the camera
  • Read remaining 58 reviews for quality

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around device (4.09 of 5)

  • It's a great device once you get it synced to your phone, which can be a challenge
  • There were no technical-related issues preventing this device from connecting to the internet as it was working.
  • They suggested my device was defective and that I should replace it
  • Customer support replaced my defective device and it works perfectly
  • we can keep tabs on our "bosses" with this great device
  • Read remaining 37 reviews for device

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around latency (3.61 of 5)

  • So that "advanced config" tab which will allow this product to be "cloud and also non-cloud" product is not there.3) the super-duper extra nice-t-have feature would have been to have the bottom
  • It's fun to look in on my pets, as well as, check on my home
  • It works off WiFi and as long as you have a good connection, the picture on your phone will turn out great
  • but it will have a terrible latency and ignore most of the inputs

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around laser (3.36 of 5)

  • The laser was also not very responsive to input on my phone, but I'm pretty sure that's because of my bandwidth issue too
  • Plus the laser is fun to play with whether we're home or not with our dog.
  • I thought I had the settings wrong, so i disabled the laser and sound, but I still had to wait.
  • Very happy with the Petcube, my cats love the laser and now I can play with them wherever I am
  • My cats love the laser and I love being able to check up on them
  • Read remaining 57 reviews for laser

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around separation anxiety (2.82 of 5)

  • Such a genius device and a cure for pet separation anxiety
  • So that "advanced config" tab which will allow this product to be "cloud and also non-cloud" product is not there.3) the super-duper extra nice-t-have feature would have been to have the bottom
  • It works off WiFi and as long as you have a good connection, the picture on your phone will turn out great
  • Petcube is the best thing for pet/human separation anxiety
  • It's fun to look in on my pets, as well as, check on my home
  • Read remaining 14 reviews for separation anxiety

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around bite (1.85 of 5)

  • So that "advanced config" tab which will allow this product to be "cloud and also non-cloud" product is not there.3) the super-duper extra nice-t-have feature would have been to have the bottom
  • It took a bit of practice to manipulate the laser pointer with any degree of accuracy
  • The only minor quibble is it is a bit hard to get direct the laser
  • but it took a while to figure out you just have to talk a bit louder than normal to transmit properly.
  • Wish the camera was a little bit clearer but it’s pretty good
  • Read remaining 16 reviews for bite

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around reset (1.69 of 5)

  • So that "advanced config" tab which will allow this product to be "cloud and also non-cloud" product is not there.3) the super-duper extra nice-t-have feature would have been to have the bottom
  • I had to get a paperclip and do a hard reset on it after chatting with support a couple times just to get the app to find the device
  • I had to do a hard reset to be able to connect to the wifi, wasted a fair amount of time trying different wifi combo until I found the tiny hole to reset it
  • Finally, I changed internet service providers and could never reconnect the camera to my new network despite several attempts and multiple hard resets

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around connectivity issue (1.61 of 5)

  • I have spent hours online reading all the possible connectivity issues and
  • It worked ok for the first couple of minutes, left the house for the day and it did have some connectivity issues
  • So that "advanced config" tab which will allow this product to be "cloud and also non-cloud" product is not there.3) the super-duper extra nice-t-have feature would have been to have the bottom
  • I had so many days where that wasn't possible due to connectivity issues
  • As another reviewer noted, loads of connectivity issues.
  • Read remaining 9 reviews for connectivity issue

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around connection issue (1.57 of 5)

  • No weird connection issues, nothing complicated to configure
  • I have a Dropcam also and it works perfectly with no connection issues and a great picture.
  • Can occasionally have connection issues, but otherwise really nice.
  • So that "advanced config" tab which will allow this product to be "cloud and also non-cloud" product is not there.3) the super-duper extra nice-t-have feature would have been to have the bottom
  • Can occasionally have connection issues, but otherwise really nice.
  • Read remaining 9 reviews for connection issue

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety


Reviews around browser doe (1.00 of 5)

  • Your browser does not support HTML5 video.

You are reading snippets from reviews of Petcube [2017 Item] Play Smart Pet Camera with Interactive Laser Toy. Remote Dog/Cat Monitoring with HD 1080p Video, Two-Way Audio, Night Vision, Sound/Motion Alerts. App-Enabled Pet and Home Safety