Going to the Sonos website, I found that even finding technical support was difficult, and clicking on any specific issue brings you in an endless loop
Airplay is actually well supported on Sonos if you have the Play5, for it has a line in (as do the Connects)
Support has been useless after five rounds of back and forth.
if you want great sound, excellent functionality and support then get a Sonos Play 5.
The mid range is weak on the Play 5’s and the treble is also muffled some.
And now I fear my Play 5 has a failed wireless card since it just stopped working and won’t connect wirelessly but will connect if plugged in directly to the router
When I first bought it it worked as it was supposed
Sonos support did make a real effort to help me get the device working as it is now.
I was never confused as to what to do - set up is very straightforward and expertly guided
After some time and research, it turns out that there are a number of Play:5 Gen 2's with faulty wireless chips/cards which makes them fall off of wireless systems periodically, or permanently
The mid range is weak on the Play 5’s and the treble is also muffled some.
I'd never really heard my favorite songs until I played them on this!Easy to set up, took only a few minutes, although FYI if you are planning to stream Spotify to your Sonos know that you can't unless you have a premium Spotify account
(Not all songs, only some)Once you go past the half way mark on the volume control, this thing gets loud, and at max volume, it can rattle the walls of an entire house
Your ears may be ringing!The best thing that the Play 5 did for me was made me fall in love music again, and not with just my old music but with entirely new songs in completely new genres, songs I'd never thought I'd find myself listening to and enjoying over and over again
Connectivity from the apple mobile devices to my router is less than perfect so every so often a song is interrupted.
Just simply doesn't work very well - nonstop updates, incompatibilities, inability to read songs in the iTunes library, dropped wireless needing reset, losing settings...and the company has a bad attitude towards its customers: I'd been using Sonos speakers off of a desktop Mac for years.
whenver you change modem/router/internet provider, you will lose all your settings, saved stations etc!i had to do that several times and every time something else was not working
The mid range is weak on the Play 5’s and the treble is also muffled some.
The only positive I can say, is that if you are fine accessing music you've downloaded to your device via their software, and you accept the fact the device has a 2-5 year lifespan, the sound is a solid 6 out of 10 and will suffice your needs.
It then erases my settings and I have to re setup my system, including the annoying tuning.
I can usually fix my tech problems after research on the internet, but three hours of running around the house and trying to reset the system, even going to the trouble of going back to factory settings, it still wasn't working properly
Well it ends up the issue is with my wifi which is not surprising having cox as my ISP (avoid cox if at all possible!).Sonos caught wind of my complaints and called me and spent over an hour trouble shooting and optimizing my wifi remotely
I can usually fix my tech problems after research on the internet, but three hours of running around the house and trying to reset the system, even going to the trouble of going back to factory settings, it still wasn't working properly
You are reading snippets from reviews of Sonos Play:5 Ultimate Wireless Smart Speaker for Streaming Music. Works with Alexa. (White)
I thought this would be one of those buyers remorse purchases, but I have to say I'm loving this speaker
You are reading snippets from reviews of Sonos Play:5 Ultimate Wireless Smart Speaker for Streaming Music. Works with Alexa. (White)
More about Sonos Play:5 Ultimate Wireless Smart Speaker for Streaming Music. Works with Alexa. (White)
Style:1 Speaker
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Color:White
PLAY:5 is the biggest and best-sounding speaker from Sonos
So whether you’ve got a big room to fill with music or a discerning ear for divine sound, we’ve got you covered.Sonos is the wireless Home Sound System that fills as many rooms as you want with great-sounding tunes
Sonos speakers set up easy
Stream via WiFi
Play whatever you’re craving
And amp up every moment with intense, pulse-pounding sound
It’s a new, better way to fill each day with the sounds you love
One that will make that place you live feel even more like home.