The frustration of waiting for the roku is gone and the price was right

It is a fantastic replacement to the ridiculous prices you pay for cable.

Affordable price with premium features and everything that we have come to expect from Roku.

Aside from the somewhat steep price we really like this player!

If your thinking about purchasing this Roku premier, just do it, good quality and even greater price!

Older Ruku 3 using WiFi would get audio break up while streaming from amazon prime

Our 5-year-old 1080p "smart" TV was struggling just to provide a fuzzy, inconsistent stream from both Netflix and Amazon.

Great streaming device easy to use high quality picture

If you have a 4k TV, this is an amazing streaming device.

Local streaming, which, on my network is 10/100 with no surprise users eating bandwidth as it;s just me and my wife, is terrible no matter what client I use

Also, the 4K UHD channels would periodically freeze as though they were buffering

The player works great with the remote from my old Roku2

For the Full HD content, the TV is a better media player, and always the audio works as well.

Simply said, this player is flawed and does not work properly

So, I can NOT recommend this player if you plan on using the Amazon Video App

Use with 10 yr old flat LED tv and with a new “smart” tv whose features were a pain to deal with

After 20 minutes of excruciating fun with Roku's offshore "read from the script" tech support, they finally issued an

Finally, another feature I like on ROKU better than on Fire TV is the remote

>BEST<< feature is a small upgrade available in the remote that allows use of headphones!

We have used the Roku HD, Amazon fire stick, chromecast, the junky "smart tv" features built into our current tv, ps4, ps3, and the Wii U for streaming in the past

After experiencing the constant buffering and choppy picture with the Roku Express, we upgraded to the Premiere +

It is much better picture than streaming through a PS3.

I would have bought more because of the better picture signal it

I am going straight to my Samsung 4K with a monster HDMI cable and the picture is great.

This is my 3rd Roku, as usual works great, easy to use, good picture.

They get two stars, one because it's a great product when it works

Its a great product, I never use my chromecast or smarthub now.

Great product, very fast shipping, easy to use and it works very fast

Unfortunately, I cannot recommend this product to anybody since it does not work as advertised

All in all I think it's a great product that saves me money by not having cable

If you have a weak or poor quality WiFi set up, please consider the "+" model of the Roku Premiere.

Good, I was expecting a better image quality, being 4K and all

The quality of the picture is great and most of the apps are there

But you should know that this is not necessary to get excellent picture quality

And the quality of the streaming picture is amazing with our Samsung 4hd 55" tv

Interface is slick and very fast; setup is relatively easy.

Finally it became too annoying to use and I just used the apps on my smart TV (poor selection of apps and slow interface but way less frustrating to use than the ROKU)

Now all rooms share one wonderful interface which is light-years ahead of those clunky BluRay streaming interfaces

Though, sometimes if I leave the TV and come back to it, the interface gets really strange on the TV

Previously, we used our BluRay players for streaming, so each TV had a different (crappy) user interface for each streaming service.

While the system worked out of the box there were several apps (primarily Sling TV) that did not work which was quite disappointing.

While that is a very smart TV, it's limited in the channels we can stream.

Our 5-year-old 1080p "smart" TV was struggling just to provide a fuzzy, inconsistent stream from both Netflix and Amazon.

My smart TV lost network connection and I couldn't get it to work, so I bought this, and the HD looks great

Have to use the TV remote, turn the TV off and on again to make the sound work....weird.

The setup and configuration were very straightforward and it works extremely well

Interface is slick and very fast; setup is relatively easy.

Great streaming device - easy and quick setup - no issues with apps - highly recommend it

Lot's of channels not available on Comcast or DirecTVCONS:- Convoluted setup to get the thing to work- Have to use a computer to input

The setup and configuration were very straightforward and it works extremely well

This is a terrific device for streaming programs to your television

I'm now returning this Roku Premiere for a replacement hoping i just received a bad device

Great streaming device easy to use high quality picture

Also own a fire tv which does have voice search on a cheaper device.

easy TO USE AND simple device with a simple remote to use.

And I've been able to find at least some nominal replacements for the two missing channels using the Roku

while some channels play well with the roku not all and not youtube tv

Unfortunately, it doesn't do what I had hoped - allow me to find all the HD broadcasts available in my area, PLUS let get my local channels AND cast from my laptop streaming content not available on Roku - like MSNBC

Great product, easy set-up, easy streaming, great choice of free channels

We have no problem with audio sync on Amazon, Netflix, or any of the free channels

workingthe mobile app is so delayed that you can never get to where you want because you'll tap the buttons too many times thinking it's not

Android app or full siteConSpecific apps hang up sometimes

No worries about the remote, use the app on your phone for the same features as the Premiere plus remote

I also love the Roku app on my smart phone which some apps allow you to use for searching and faster input rather than the tedious clicking of one letter or number at at time using the remote.

The apps on my 4K Samsung TV are faster and more reliable at this point.

I can stream available 4K through Netflix, Amazon prime, you tube and a few more 4K streaming apps

and it streams real 4K on Netflix, and I love the headphone Jack in the remote control, althoughit runs through a lot of batteries if you use High quality headphones such as 50-OHM Sennheiser HD Headphones, but I still love using it.

There is a known issue for the new Roku players that still hasn't been resolved for 4K TV's

this is a know issue since it was released without a fix at this time.

I highly recommend this product to anyone looking for a streamer that's 4K capable and with a very wide variety of apps available.

so if you lose your remote, you just press the button and your

Accidentally brought the wrong remote and had to purchase a cheap IR version which happens to works on both.

The only way to get the remote to work again is to power cycle the Roku.

Very to easy to set upGreat variety of contentFast/responsive remote

This errant remote must be a common problem as its all over the internet.

Great product (5 star) just a shame it doesn't support Australian content (-3 stars)

Great product (5 star) just a shame it doesn't support Australian content (-3 stars)

Have purchased the 4K yet but works as good as or better than the 3 on 1080p

Minus a star because the battery cover on the remote keeps falling off.

**knocking off another star!**-----I own 4 Roku 2XS (since 2013) and they've worked great up until Dec. 2016, when now watching a video via Amazon Prime or Youtube or SlingTV, they all now RE-BOOT within 60 minutes when they never had a problem prior to Dec 2016

It wasn't a matter of if it would freeze again but more of a matter of when

* Some apps (like Hulu) do not even show progress bars (you have to guess the ones you've seen if you watch out of order);* Remote control has no TV OFF button, so you always need to use your tv remote for that;* Integrated search doesn't really search on every app, and the voice search (for people that have ultra or old gen) is not as good as with Google and Apple.

Also, the 4K UHD channels would periodically freeze as though they were buffering

Have purchased the 4K yet but works as good as or better than the 3 on 1080p

I would like to upgrade my TV with a 4K Ultra 2080p as soon as I can afford.

Surprised that the headphones being plugged in, not projecting any sound, would deplete the batteries.

Using the private listening feature with the regular Roku remote tends to drain the batteries a lot quicker, which is completely understandable, so having that feature available on my smartphone is great, I wish my Roku 3 would allow me to do the same.

I would like to upgrade my TV with a 4K Ultra 2080p as soon as I can afford.

However, The remote will kill batteries withing 24 hours unless they are removed

* Some apps (like Hulu) do not even show progress bars (you have to guess the ones you've seen if you watch out of order);* Remote control has no TV OFF button, so you always need to use your tv remote for that;* Integrated search doesn't really search on every app, and the voice search (for people that have ultra or old gen) is not as good as with Google and Apple.

In order to register the device, you must provide them a credit card number

Have purchased the 4K yet but works as good as or better than the 3 on 1080p

I would like to upgrade my TV with a 4K Ultra 2080p as soon as I can afford.

Be forewarned, when you hook it up the first thing Roku asks you for is a credit card number

This is frankly a PITA.When I initially established a Roku account, I perhaps foolishly provided them with a credit card number.

Fast speed, no buffering, and easy to use interface.

This Roku is very fast compared to the older Roku 2.I use a wired connection and suffer only occasional buffering (probably due to internet congestion); the streaming of 4K work well with a gorgeous picture

This also meant that the Roku would suffer greatly, causing unreasonable buffering for shows I wanted to watch; sometimes they wouldn't play at all

Except for arriving in a brown box instead of a retail box, and having an annoying "B Stock" sticker on the back that was hard to get off, I have no complaints with the refurb unit

ABC/NBC/CW stream very well, with very limited interruption or excess buffering.

Roku customer service stalled on answering even the simplest email inquiries

customer service is useless and device is heading to the garbage.

Bonus: is the great, courteous customer service experience with Roku when needing assistance.

but i have never once made use of the one i put in at the outset.overall i do like this and would have given it five stars but for the one of the worst customer service experiences i've ever had

so i finally reached out to roku, omg what a horrible customer service experience

The NEW ROKU models are very capable of handling the basic Angry Birds Game

If the old Roku 2XS's can handle the Angry Birds game, certainly the new Roku Models can

's now brought over to my new ROKU models as well as some other games for free and for purchase, but my problem is the NEW ROKU MODELS are missing the ANGRY BIRDS GAME

maybe others out there can contact ROKU about bringing the Angry Birds Game back to the new ROKU models via email, twitter, or FB on this issue that would

Very frustrating because the past games I have purchased for my Roku 2XS's all show up on the new Roku Models, but not the Angry Birds Rio or Angry Birds Seasons.

I have never kept a Roku longer than a year; due to laggyness in the interface, and audio sync issues in Hulu and Netflix

I had audio/video sync issues with this on multiple channels

7.5.1 introduced massive (460ms) audio sync issues with Plex - the primary use for this device in my household

Yes, that resolves the voice sync issue but misses the point entirely

I have a 4 year old Roku 3 and it does not have the sync issue

We are having to restart the device multiple times a day due to the screen going purple and showing a HDCP error

At least two to three times every day, the unit will display the purple HDCP error screen requiring me to disconnect the power to reboot the device.

Getting constant hdcp error when all gear is brand new and properly cabled

Still getting the random hdcp error after two brand new HDMI cables.

Sometimes switching apps or browsing in apps will or starting video, will cause an hdcp error screen to flash, then the video fails.

Except for arriving in a brown box instead of a retail box, and having an annoying "B Stock" sticker on the back that was hard to get off, I have no complaints with the refurb unit

If your phone number is published somewhere, I am taking a Donald Trump

I almost sent it back because of them until one of them gave me the phone number for Roku which helped me.

Thought I should be able to return, but Amazon only offers phone number to call for help.

I tried to contact the Support Services phone # that Amazon provides but the phone number is not working

As of software update 7.5.1, build 4095 the audio sync problem is fixed on the Ultra

I owned the original Roku 1, the Roku 2, Roku 3, Roku Stick, and now this, the Roku Premiere+.There is a material audio sync problem

To those who have had sync problems with your unit, I'm sorry

Except for arriving in a brown box instead of a retail box, and having an annoying "B Stock" sticker on the back that was hard to get off, I have no complaints with the refurb unit

I really like the Roku Premiere+ (it replaced a Roku 3), and I'd give it 5 stars if it weren't for the audio sync problem that others have mentioned