Roku customers have frequently received faulty software updates and customer service is usually unable or unwilling to help

Customer service is a joke!Trying to get away from the rate of the cable companies.

Customer service was unable to help me on the phone

Customer service nonexistent for both.

Their customer service is the worst, the guy was so pushy to end the phone call, did not help me at all.

Their customer service also sucks don’t buy if you want the headache and hassle of dealing with these people.

BUYER BEWARE, HORRIBLE CUSTOMER SERVICE

To further the damage, Customer Service provided no useful support

I have an excellent a/c wifi router, which is a large part of a Roku or any streaming players ability to stream today's high bit rate action videos.

Easy hoom u p, easy use remote

I own a number of Roku devices and with the exception of the older slower model(s), I have had great experiences with them

n’t work

n’t losing my mind.

n’t buy the roku to work with alexa, otherwise this will be a lower star review

I own a number of Roku devices and with the exception of the older slower model(s), I have had great experiences with them

If you’re wondering about using the Roku with an A/V receiver, that works.

I not comfortable giving my credit card information to Roku, especially to access video services I’ve already paid for.

Strange as I though I was just setting it up

I have an excellent a/c wifi router, which is a large part of a Roku or any streaming players ability to stream today's high bit rate action videos.