Agent in the store states the phone brand new is shipped with the sim already slotted- which was not the case as it shipped with an unpunched card with the incorrect sim requiring installation

The change over from my existing S5 was easy as well, although it did require a trip to my local Verizon store to get a nano sim card (the old card does not work)

Sim included was the wrong sim card for the phone which took an hour phone call with Verizon and a trip to the local store for the correct

Bought the phone for a loved one for Christmas and found out it did not come with a sim card, inconvenience issue

The S7 Edge is the greatest S phone, perhaps greatest performing and looking android smartphone ever, so the phone alone wins 5 stars