When I searched online, many people with the same issue ended up having to factory reset their phone, or managed to get through and the phone reset anyway; I was able to get it backed up at a Best Buy service

I BOUGHT ONE FROM BEST BUY, SAME

so I didn't lose the photos and contacts on it, and almost had to reset my phone as well

This phone was purchased to replace a Nokia Lumia 635 which no longer provided reliable voice service after T-Mobile made an "upgrade" to one of their towers

It provides good voice service with the new upgraded tower.

I like the fact that this has a large enough

Fits all my social media apps perfectly, love the slick design of the body

they said this phone had couldn't hold I guess the 4g is only available to at&t customers who use this phone only in the US.

Neither the store or ATT will refund my money

they said this phone had couldn't hold I guess the 4g is only available to at&t customers who use this phone only in the US.

Shipping time was super fast

It does, however, seem to work well, and it holds a charge better than the phone that I retired for this one.

Specifically, the lock screen had turned into an 'Unlock Encryption' screen; I had turned off encryption as soon as I got it, as I use my phone for calling/texting, and using a map service, with only rarely sensitive information like bank logins and such because I have a computer for that stuff

so I didn't lose the photos and contacts on it, and almost had to reset my phone as well

So that band definitely works.