• Reviews around manufacture defect (2.18 of 5)

    Samsung Gear S2 Smartwatch - Dark Gray

    • They will not cover manufacturing defects, nor admit to them
    • They argued that it is not a manufacturing defect and I must have done something to it to damage it
    • I argued that since I never exposed it to any conditions they warn about in the manual, it must be a manufacturing defect and they should replace it under warranty
    • They replied that Samsung tests all of their products and never has manufacturing defects (wow, how arrogant....) and the water damage must NOT be due to design or manufacturing, and is therefore not covered under warranty
    • You can hear the glass creaking as you wear it
    • I sent it to the Samsung and they were unable to repair the watch or honor the warranty as they did not have the parts or the software to fix it.
    • Only down side is that as others have mentioned the apps are limited as of now
    • Voice to text just doesn't work as it comes
    • Even though HR is on demand meaning you need to touch the screen to check heart rate it does not bother me as I thought it would
    • You can set as many notifications as you'd like from your phone (which I do), but you can't access them directly on the watch
    • Works exactly as I want it to, except doesn't have a Starbucks app which the Fitbit ionic and versa do
    • My suggestion to you all is, if you must buy this watch, get it from Best Buy with a 2 year warranty and make them replace it every year when the battery starts to die as it will.
    • You can hear the glass creaking as you wear it
    • I sent it to the Samsung and they were unable to repair the watch or honor the warranty as they did not have the parts or the software to fix it.
    • Only down side is that as others have mentioned the apps are limited as of now
    • Voice to text just doesn't work as it comes
    • Even though HR is on demand meaning you need to touch the screen to check heart rate it does not bother me as I thought it would
    • You can set as many notifications as you'd like from your phone (which I do), but you can't access them directly on the watch
    • Works exactly as I want it to, except doesn't have a Starbucks app which the Fitbit ionic and versa do
    • My suggestion to you all is, if you must buy this watch, get it from Best Buy with a 2 year warranty and make them replace it every year when the battery starts to die as it will.