I played their game of them blaming my flash drive, I waited four weeks for them to send me a "properly formatted" flash drive with the promise all I had to do was plug it in

Then I noticed it happens on all my external hard drives.

The first is it will drop the hard drive while it's playing the file.

it reads a hard drive which is SUPER awesome

The second is the navigation of the hard drive.

At first I thouught it was the hard drive.

The manual states that this TV does not support HDD use but low power drain USB hard drives work just fine

The only issue I have (and it might not be with the TV but with my lack of what controls to change) is that the volume, while fine for watching TV, has to be cranked very high (right to the max of 100) for DVDs and movies on an external hard drive.