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Arrived missing one of the top pieces.
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My rack arrived missing more than half the pieces, including several of the large and heavy pieces
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You only get to use two (rather than four) bolts to secure each piece of the extensible rails.- One of each caster's four bolts clashes with the nuts on the inside of the extensible rails
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Only complaint was not having the pieces to complete
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I immediately contacted the Startech support and they got the assembly kit and other missing pieces on the way to me that night
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However, the packaging allowed a piece or two of it to become dented
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This came missing pieces
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I saw some complaints about missing pieces and poor packaging
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The first, missing parts, second, bent piece