Tech support was awful and did not even understand my issues or have any suggestions.

A call to tech support only resulted in further frustration, tho they really did seem to try

Had to call for tech support.

Have spent 6 hours with tech support trying to fix it and now they’ve given up on

Tech support was not helpful at all and suggested returning it

Tech support tried to tell me that lake that looks like glass blocks the signal

I called the tech support on 2 different days & held for 45 minutes before they disconnected me

The first tech support agent was dreadful.

After 30 minutes with tech support and a language barrier, we got it to work.

They also gave me a phone number to call (which I did a reverse phone lookup) for tech support which turned out to be located at an apartment in Round Rock Texas.

I will be contacting Amazon about how to return after trying tech support one more time to figure out how to make sure my info is not still on the returned unit.

Tech support responds only once then not at all.

I can't get any tech support

Going to call tech support

I had tried a competitor's product... 4 hours (!) on the phone with offshore tech support, they never DID get it to work

Tech support was obviously from another country couldn’t understand a word she said

I spoke with tech support, who walked me through the hard reset process a few more times, but unfortunately I found myself with the same results

I contacted tech support, and the agent seemed to expect this low level of performance.

Tech support was awful and did not even understand my issues or have any suggestions.

Called tech support several times for help, but each call involved a long time waiting and a long time with a tech whose English was very hard for me to understand

Unfortunately I wasted 2 hours trying to connect it then finally contacted tech support for help

I was able get the extender up and running with the help of Nikka at tech support, she was fantastic!

Haven't had to call tech support yet.

Without the technical expertise to explain the details in hindsight, the tech support team determined that the issue was fixed, however the issue continued (no internet after about 24 hours)

Finally, I made one last try with TP-link's tech support person, who was going to make me go through all the troubleshooting steps (including crawling under my desk to read tiny print on my modem) yet again

I emailed tech support they suggest I make one change to my router and

I couldn't install so was directed to call tech support to help with install.

After spending 2 hours working on it, and another 90 minuets on the phone with tech support, it was clear that they couldn’t help