• Reviews around tech support (3.88 of 5)

    TP-Link AC1750 Wifi Extender, PCMag Editor's Choice, Up to 1750Mbps, Dual Band Wifi Range Extender, Internet Booster, Access Point, Extend Wifi Signal to Smart Home & Alexa Devices (RE450)

    • Linda, the Tech Support person was very patient and thorough.
    • I did need to call the tech support to get assistance with the set up; I was set up within 5-10 minutes once they assist me
    • Note that I didn't rate the Tech Support, cause I didn't need any.
    • Fixed all my problems with my wifi but the tech support was your usual outsourced foreign (outside the United States) the women tech representative even had chickens outside her house
    • This Tp-Link AC1750 WiFi Extender completely solved the issue once I learned one simple installation step from Tech-Support at Tp-Link
    • Even called tech support
    • The tech support stinks and setup is about the only good thing about this
    • Tech support was completely worthless
    • This product was total garbage and the tech support was like talking to a 10 year old
    • The tech support wasn't great
    • Tech support is superior and the link is working nicely.
    • Tech support set it up for me over the phone.
    • Small issues installing 2 to-link extenders but tech support provided excellent assistance
    • A quick communication with Tech-Support via chat revealed that I needed to OPEN THE BROWSER in the computer FIRST, before clicking on the Tp-Link xxxx in the list of Wi-Fi routers my computer could see.
    • Tech support was bad
    • I did Utilize the tech support
    • Tech support is going to say it is my modem (which is a new modem).
    • Called tech support and all they could say was use your smart phone.
    • Could not get a hold of tech support
    • I literally have to reset it once or twice a DAY!!I contacted tech support 2 days after the return window, which was when the issue started
    • Tech support was bad
    • so I can't comment on tech support since there was no need for it
    • I didn’t score tech support because I have not had to use Technical Support yet
    • The tech support wasn't great
    • Tech support was completely worthless
    • After 3 hours on tech support chat (with 2-5 minutes between each of their chats, making this tediously slow), updating all firm ware and resetting both devices multiple times, and many emails back and forth with multiple supervisors, I was advised it may be months for a patch to be worked up by their technicians to make these two devices compatible
    • The tech support stinks and setup is about the only good thing about this
    • Two hour phone call to tech support, reset three times
    • Tech support is very low quality.
    • I called tech support 3 times and could not understand a word all three steps said...
    • Furthermore, you cannot get a live person on the other end for tech support.
    • I tried moving it around and working with their tech support but they never got it resolved
    • I didn't rate Tech support because I haven't used
    • Working with tech support was very frustrating and got me no where.
    • Tech support said we needed to sign up for a $300 internet security service
    • Tech support was only available two hours a day by phone, but you could Live Chat the rest of the time.
    • rated tech support middle road because this is a amazing product easy setup and great proformance tp link knocked one out of the park great job
    • I tried contacting the tech support but they don't even give a phone number to talk to someone
    • , it took longer than expected and I had to end the tech support; but they were patient with me in trying different things to get this to work
    • Tech support is chat only which took forever with no result
    • Didn’t have to use tech support so it wasn’t rated
    • n’t know if the one I got is just busted, but from my experience I could not recommend this less.
    • n’t get even costumes service, and if you do they really rude
    • The o my complaint is that it does take up a whole socket- but the performance, quality of signal, ease of use and installment overshadow this small flaw.
    • n’t know if the one I got is just busted, but from my experience I could not recommend this less.
    • n’t get even costumes service, and if you do they really rude