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Tech support must have been handling multiple calls because there was up to a five minute delay after entering response
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but I had a poor experience with tech support.
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I have worked with tech support yet found no good solution
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Did not need tech support or the mobile app.
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Tech support is even worse and inaccessible
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Not the kind of knowledgeable tech support companies used to provide.
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Note: We did not rate the tech support because we have not needed to use it so far.
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I tried calling the tech support
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no need to test tech support (which is good) and phone app is easy to use.
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There tech support is non-existent
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Sorry TPLink your units were bad, and your tech support was worse.
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THEIR TECH SUPPORT SUCKS
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I sent my FIOS router back to them and called tech support and asked them to change my ONT to use the network port instead of the coax port
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When I contacted tech support they said I should move the other units closer to the primary unit.
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I don’t have a review for tech support because I haven’t needed to use it
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I have simply never needed tech support which is why I didn't rate it.
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But I would not buy this brand again due to what I think is a terrible return policy, plus uneven tech support.
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Tech support was non existent essentially
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But I would not buy this brand again due to what I think is a terrible return policy, plus uneven tech support.
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I reached out to tech support who suggested setting the units to static IP's which does not appear to be possible
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Didnt need any tech support
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THEIR TECH SUPPORT SUCKS
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Can't say anything bad or good about tech support since up to this
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Sorry TPLink your units were bad, and your tech support was worse.
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Paid tech support to come over and install
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Called Tech support.......not much use at all.
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Tech support is even worse and inaccessible
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Called tech support with questions about different ways of use and those questions were answered completely.
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Seeing a couple nuances and will try to talk to tech support about I before making a decision.
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If you are are the type of person that needs tech support to walk you through set-up, Tp-Link products are not for you
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Didn't need tech support, however, be warned that the update process is terrible.
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Tech Support is not rated since it was neither needed nor used.
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We didn’t need any tech support and haven’t added the
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I must add though that their tech support this time around was a lot better and responsive
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Tech Support has room to improve significantly
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Will wait on feedback from tech support and based on the outcome will decide on whether TP-Link is in my future.
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I didn't rate tech support because I didn't need it.
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I gave tech support 5 stars because I didn’t have to use them
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Although they mentioned a 24/7 support with their technical support info, my call was turned down saying that there is no tech support available at the moment
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I called tech support which was in china
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n’t expecting this system to work so smoothly
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I highly recommend it, we constantly stream and have heavy mobile usage (phones, iPads, laptops and smart tv’s) and this really improved our WiFi.
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n’t expecting this system to work so smoothly