WD 2TB My Passport Wireless Pro Portable External Hard Drive... - 2024 report by Whydis

WD 2TB My Passport Wireless Pro Portable External Hard Drive - WiFi USB 3.0 - WDBP2P0020BBK-NESN

Size:2TB Best-in-class wireless storage - Built with the latest wireless 802.11ac technology delivering fast data transfers and smooth HD media streaming capabilities. Fast SD card media transfers - Integrated SD 3.0 card reader delivers fast media...

Reviews by Features

Storage

(13 reviews)
Idea

(20 reviews)
Solution

(19 reviews)
Plex

(17 reviews)
Unit

(16 reviews)
Feature

(21 reviews)
Light

(14 reviews)
Option

(14 reviews)
Blink

(15 reviews)
Way

(19 reviews)
Customer support

(17 reviews)
Advertise

(18 reviews)
Device

(53 reviews)
Day

(7 reviews)
Lack

(7 reviews)
Drive

(236 reviews)
Experience

(18 reviews)
Connection

(16 reviews)
Disk

(16 reviews)
Review

(20 reviews)
Tb

(10 reviews)
Wire

(7 reviews)
Expect

(4 reviews)
Lot

(7 reviews)

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Reviews around storage (4.53 of 5)

  • Storage is great, I love the fact that it is battery powered
  • This is an outstanding wireless storage device, an Access Point, a DLNA media server, and a potent power bank among other things
  • Regardless, this is a nice storage solution that has proven useful for me.
  • This s is a pain as this device is meant for my RV.
  • This is the first time, however, that I have tried a Wi-Fi portable storage unit, so I was coming in blind in terms of what level of performance to expect.
  • Read remaining 13 reviews for storage

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Reviews around idea (4.40 of 5)

  • I have no idea if this is expected behavior with this, but about every 10-15 minutes of use the system will crash and all lights on the device will blink repeatedly
  • In fact I disabled 2.4ghz to eliminate the slower band all together
  • I bought this mainly for me use on deployment because I like the idea of it being Wireless
  • My Passport Wireless Pro Portable external Hard Drive - WiFi USB 3.0 - WDBSMT0040BBK-NESNI really loved the idea and all the features of this product
  • Overall this is an amazing idea for a solution for traveling photographers, I just hope WD corrects all the issues and develops this further.
  • Read remaining 20 reviews for idea

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Reviews around solution (4.37 of 5)

  • I ordered this hoping that it would be the perfect solution to offloading videos from my drone in the field
  • If you need to back up photos or other files that come on an SD card or a thumb drive, this is a good solution.
  • This s is a pain as this device is meant for my RV.
  • The My Passport is an ideal solution for those looking to support their sUAS activities while in the field
  • I have been searching for the best backup solution for my photography trips
  • Read remaining 19 reviews for solution

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Reviews around plex (4.33 of 5)

  • I have multiple file formats on my Plex server like everyone else on the planet
  • It was easy to set up.-I installed Plex without incident and it worked really well as a Plex Media Server
  • At the time I thought Plex might be the issue, but I found others with the same problem and more technical expertise suggesting that the WD WiFi networking was causing the issue
  • a great, portable Plex server and backup drive has become a very frustrating experience and product.
  • Consider this the version 0.5 attempt at a portable plex.
  • Read remaining 17 reviews for plex

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Reviews around unit (4.28 of 5)

  • Love this unit, was able to take a few hundred movies to my 2nd Home w/o having to carry lots of DVD"S
  • In fact I disabled 2.4ghz to eliminate the slower band all together
  • This unit is very attractive, but it is utterly useless
  • I've used WD drives for years with no issues, and this unit has worked just fine so far.
  • And I’ve since built a proper NAS that works as this unit was supposed to.
  • Read remaining 16 reviews for unit

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Reviews around feature (4.16 of 5)

  • So many features and potential to be amazing but the app just isn't easy to use
  • This is a rather frustrating "feature"
  • Another difficult feature of the unit is that if the unit is attached by usb to the computer, it no longer has an interface, it becomes a plain old ordinary hard drive.20180115: further update
  • However, her favorite feature was the USB slot allowing for portable charging of electronic devices
  • This feature comes disable and it must be set in the drive’s dashboard
  • Read remaining 21 reviews for feature

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Reviews around light (4.16 of 5)

  • In fact I disabled 2.4ghz to eliminate the slower band all together
  • Yesterday I noticed all the lights blinking on the device (battery lights as well as Wifi and disk lights) - and the device was inaccessible.
  • In wifi mode I get the fast blinking LED lights all of them at the same time
  • This product works 50% of the time, the other 50% it spends the time freezing and flashing it's LED lights
  • Worked for about 6 months, then got the dreaded fast blinking lights.
  • Read remaining 14 reviews for light

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Reviews around option (4.16 of 5)

  • You might as well use one of the many online photo storage options available from other companies.)
  • It is a great option when you need to go with a minimal setup.
  • I read/watched numerous reviews that extolled it’s virtues as the absolute best option for external storage for iOS devices and how well it would interface with iOS apps
  • And looking at the options if I purchase one (and I very well may) will go for the 4T version as the price differential for another 3T is not that much.
  • In fact I disabled 2.4ghz to eliminate the slower band all together
  • Read remaining 14 reviews for option

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Reviews around blink (3.86 of 5)

  • Worked for about 6 months, then got the dreaded fast blinking lights.
  • In wifi mode I get the fast blinking LED lights all of them at the same time
  • : Turn them on, WiFi network never appears and after about 30 seconds all lights start fast blinking, which the manual says is a problem for WD support
  • When you try to turn on without USB, all leds fast blinking blue
  • In fact I disabled 2.4ghz to eliminate the slower band all together
  • Read remaining 15 reviews for blink

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Reviews around way (3.83 of 5)

  • "My Passport Wireless" was one of least expensive way to get backup capability for my trips
  • I managed to work my way through the instructions, and figure out how to set the unit to copy SD cards automagically
  • If you do not wish to purchase a My Cloud device (NAS) instead, then the only way to reduce memory consumption on a My Passport Wireless Pro would be to limit the amount of content processed by the crawler
  • well it seems the only way to do that is through computer and browser and it worked fine for me but not fine using the mobile app to begin with.i'm using this mainly for storage of sd cards in the field
  • This drive comes ExFAT formatted and the faster way to copy files into this hard drive is to connect it directly to a computer using the USB 3.0 port
  • Read remaining 19 reviews for way

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Reviews around customer support (3.68 of 5)

  • Pretty easy to set up, but getting customer support was so miserable I returned it
  • Reduced to 1 star after poor customer support experience with WD
  • It was shipped regular ground.=====I called WD Customer Support to request a supervisor.
  • Reduced to 1 star after poor customer support experience with WD
  • but I had to order two and both are defective according to WD's own customer support.
  • Read remaining 17 reviews for customer support

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Reviews around advertise (3.48 of 5)

  • So in this case, I can shoot video, or take pictures, I can easily offload, that's not a problem, that's why I gave it two stars, that works as advertised
  • I have been unable to find a solid solution or FAQ on how to get this product to work as advertised
  • As long as I avoid connecting the drive to that computer with a USB cable, everything works as advertised
  • I am the persistent type, and after going through the routine a few more times, I'm finding the app/device works as advertised, but they seem to be a bit
  • It worked exactly as advertised, but the app still needs some working on, it is a bit confusing at the moment navigating the menu and switching the viewable drive (from USB to SD to Phone to Drive.
  • Read remaining 18 reviews for advertise

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Reviews around device (3.31 of 5)

  • I would not trust this device with your important data on your SD card
  • You can look at other devices without spending your money because you now know that this device is worthless.
  • What I think killed my device was that I plugged it in while using it.
  • Top notch device flawless performance across all my devices
  • My Passport”) replaces a functionally obsolete Kingston MobileLite Wireless device
  • Read remaining 53 reviews for device

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Reviews around day (2.28 of 5)

  • It can be configured with a cell phone app as well as with a computer
  • ,.. it was a cold windy day at sea and the cabin was the best place to hang for a couple hours
  • Then when I tried using it again a few days later the same problem happened again
  • I see cellphones one day making external hard drives obsolete but with cell manufacturers designing products that have limited life to them and forcing data on the cloud - WD will always come out with excellent products like this.
  • I purchased it so that I could use it a media server in the house as well as on the road in the car/hotel
  • Read remaining 7 reviews for day

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Reviews around lack (2.28 of 5)

  • Pros:-This thing works as
  • The biggest issue is the lack of a patch for the KRACK vulnerability as of December 2017
  • It can be configured with a cell phone app as well as with a computer
  • The complete lack of support on WD's behalf is really bizarre.
  • Because other people will still have to deal with the same awful lack of decent documentation, and will very likely run into many of the same problems I and others experienced with the product.
  • Read remaining 7 reviews for lack

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Reviews around drive (2.26 of 5)

  • WD 1TB Passport Wireless Pro Portable External Hard Drive died
  • When not using on trips can use as portable hard drive.
  • Great portable wireless hard drive and as usual wonderful customer service
  • The WD 2TB My Passport Wireless Pro Portable External Hard Drive is your typical hard drive from My Passport - but has the added function of wireless set-up
  • When not using on trips can use as portable hard drive.
  • Read remaining 236 reviews for drive

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Reviews around experience (2.14 of 5)

  • My experience is the My Passport doesn't work that way.
  • And looking at the options if I purchase one (and I very well may) will go for the 4T version as the price differential for another 3T is not that much.
  • when it worksI also have had bad experiences with the reliability of this product
  • a great, portable Plex server and backup drive has become a very frustrating experience and product.
  • After some use I found it far, far better to use with Kodi (subtitles can be handled locally, direct play, etc) and the Plex Connect addon for far less hiccups and a better overall experience
  • Read remaining 18 reviews for experience

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Reviews around connection (2.09 of 5)

  • It loses wireless connection after 20 minutes of playing video.
  • If it's a short video, then it loses connection right after you finish playing the video
  • If you copy a large file to it - guess what - it loses network connection
  • You need to connect the the first time with an internet connection available.
  • Set up of the wireless connectivity was fairly straight-forward, but even with the unit sitting inches away from my computer it didn’t maintain the connection well
  • Read remaining 16 reviews for connection

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Reviews around disk (1.88 of 5)

  • And looking at the options if I purchase one (and I very well may) will go for the 4T version as the price differential for another 3T is not that much.
  • Alas, no matter how many times I tried I simply could not get my Compact disks to fully load on My Passport.
  • I place my hand on the device to feel the hard disk activity
  • well i opened it up anyway and to my disappointment the product was scratched like deep gouges down the side of the product and also had smug marks all over it
  • The battery of the hard disk is not good for iPhone X charging
  • Read remaining 16 reviews for disk

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Reviews around review (1.85 of 5)

  • well i opened it up anyway and to my disappointment the product was scratched like deep gouges down the side of the product and also had smug marks all over it
  • I read all the reviews, both negative and positive, and like most decided to take the gamble any way
  • I read many reviews on this product before purchase and I must admit I was about skeptical due to all of the negative reviews.
  • I'm afraid I'm not going to be able to give you a good technical review of this item.
  • And looking at the options if I purchase one (and I very well may) will go for the 4T version as the price differential for another 3T is not that much.
  • Read remaining 20 reviews for review

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Reviews around tb (1.85 of 5)

  • Having 4TB is amazing but the weight along with the other things I complained about makes it useless to me.
  • My 4TB drive crashes, reboots, and has lost me 2TB of backup data
  • The device is bulky, but with all of the features it has, especially the 3TB size (my Seagate tops out at 2TB), I see it as worth it, but unfortunately not being able to connect with it on a consistent basis makes it a massive deal breaker, and I will be returning it tomorrow.
  • Within that weight I have a dual WiFi source, 1TB hard drive, USB interface, SD card reader, and a battery
  • Great Decision!This portable external 1 TB Hard Drive is proving to be perfect for my photo outings.
  • Read remaining 10 reviews for tb

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Reviews around wire (1.80 of 5)

  • If you hate wires and shoot a lot of videos on the go, are an avid traveler or a photographer, this will be your savior when your card runs out of space or you want to view your footage but your camera is out of juice
  • well i opened it up anyway and to my disappointment the product was scratched like deep gouges down the side of the product and also had smug marks all over it
  • The only thing that it worked for me as was as an actual wired hard drive.
  • The documentation is pretty skimpy and I gave up trying to figure out how to set it up with a hard-wire connection to my Windows PC.
  • And looking at the options if I purchase one (and I very well may) will go for the 4T version as the price differential for another 3T is not that much.
  • Read remaining 7 reviews for wire

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Reviews around expect (1.69 of 5)

  • good, but the battery and reading speed is not well as expected
  • Good as expected
  • Cloud app doesn't work as expected.
  • CF cards and card readers may not work as expected.

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Reviews around lot (1.35 of 5)

  • awfull, doesnt work very well, extremelly slow (minutes to read when disk is over 2TB, more than 10!), a lot of issues to use like external usb (file corruption, etc)
  • awfull, doesnt work very well, extremelly slow (minutes to read when disk is over 2TB, more than 10!), a lot of issues to use like external usb (file corruption, etc)
  • I know that a lot of folks had problems and I can see how it might have been difficult
  • The problem is it would, a lot of times stop copying along the process when transferring large files to the device on any one of it's radios, albeit slower on the 2.4Ghz
  • It doesn't get any easier than that!!It's got a 3.0 SD card slot to work with your camera (tho a lot of cameras are wireless now as well).
  • Read remaining 7 reviews for lot

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More about WD 2TB My Passport Wireless Pro Portable External Hard Drive - WiFi USB 3.0 - WDBP2P0020BBK-NESN

  • Size:2TB Best-in-class wireless storage - Built with the latest wireless 802.11ac technology delivering fast data transfers and smooth HD media streaming capabilities
  • Fast SD card media transfers - Integrated SD 3.0 card reader delivers fast media transfers on the go
  • Beautifully organize and stream with Plex - Plex organizes your entire media collection with one simple interface and visually enhances it by adding descriptions, plot summaries, posters and album covers
  • Built-in power bank - No electrical outlet? No problem
  • Charge your smartphone, tablet and other USB devices on the go with the integrated 6,400 mAh power bank
  • Super-fast USB 3.0 transfer speeds - Quickly move or copy media to and from your My Passport Wireless Pro with the super-fast data transfer speeds of the USB 3.0 port
  • Works with PC and Mac computers out of the box - Formatted ExFAT eliminates the need to reformat your My Passport Wireless Pro
  • Just start it, connect and go
  • Safeguard your captured moments - Wi-Fi password protection helps keep your photography, videography, music and important files safe from unauthorized wireless access
  • Create your own Internet hotspot - Use My Passport Wireless Pro as a Wi-Fi hub to share an Internet connection with up to eight (8) devices
  • Stream up to 8 HD videos simultaneously - Connect multiple devices to your My Passport Wireless Pro and simultaneously stream up to 8 HD videos (8 videos x 3 Mbps HD MP4 streams)
  • Dual wireless band support - My Passport Wireless Pro is conveniently equipped with two different wireless bands: 5GHz 802.11ac and 2.4GHz 802.11n