WD 3TB My Cloud Personal Network Attached Storage - NAS - WD... - 2024 report by Whydis

WD 3TB My Cloud Personal Network Attached Storage - NAS - WDBCTL0030HWT-NESN

Size:3TB  |  Style:Single Drive Finally, a cloud of your own - save everything in one place and access it from anywhere with your PC, Mac, smar...

Reviews by Features

Price

(48 reviews)
Tv

(26 reviews)
Tech support

(76 reviews)
Work

(40 reviews)
Cloud

(70 reviews)
Idea

(44 reviews)
Customer support

(35 reviews)
Setup

(90 reviews)
Way

(62 reviews)
Storage

(58 reviews)
Nas

(52 reviews)
App

(48 reviews)
Device

(138 reviews)
Purchase

(39 reviews)
Thing

(110 reviews)
Review

(43 reviews)
Connection

(41 reviews)
Software

(115 reviews)
Time

(81 reviews)
Doe

(19 reviews)
Drive

(372 reviews)
Tb

(27 reviews)
Address

(35 reviews)
Connectivity

(21 reviews)
Ip

(39 reviews)
Error

(10 reviews)

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Reviews around price (4.74 of 5)

  • i very like, and you ship amazing fast, good sales,i will tell everyone you wd 4tb my cloud is very nice price, see you next time,have a good day, good night
  • Amazing, great Price and great performance and great usuability.
  • Good product, worded as expected, reasonable price, fast ship, great seller.
  • I bought the price cheap and satisfied both the delivery and the product.
  • This NAS seems to be a good device for home networks with plenty of storage at a reasonable price.
  • Read remaining 48 reviews for price

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Reviews around tv (4.53 of 5)

  • They were hoping to put all their dvd movies on this so they could stream it to their smart tv.
  • Sounds like that TV show American Greed, Scoundrels and Cheats or whatever.
  • Works well for storing my movies on to pair up to my LG Smart TV.
  • It should also be able to guide you on setup with smart TV as it says
  • My LG smart TV saw them -- but a lot of good that did me.
  • Read remaining 26 reviews for tv

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Reviews around tech support (4.16 of 5)

  • I called tech support twice and call my ISP tech support twice.
  • Note: tech support is available conveniently during your work hours
  • Tech support refused to look at my router settings just told me it wasn't their problem and to call
  • I then received a questionnaire about how great their tech support was
  • WD tech support was unable to fix the problem and promised a call back within an hour
  • Read remaining 76 reviews for tech support

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Reviews around work (4.14 of 5)

  • Lose connection all the time working with ethernet, to slow access, either with wireless or ethernet connection
  • This works great and the cloud sharing part works great as well.
  • My kids especially hate it, because I bought it to be a streaming media (Plex) server, but the drive is rarely working properly when they want to watch a movie
  • , YOU WILL REGRET IT LATER!!!!WD products work like a dream, for the first few months
  • Big headache that one PC works with both 3TB and 4TB WD drives while the other PC works with the 3TB Mybook, and gets stuck with the 4TB MyCloud
  • Read remaining 40 reviews for work

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Reviews around cloud (3.79 of 5)

  • I went on a trip and couldn't access my own cloud hard drive via the ip address.
  • Wanted my own "cloud" but didn't work out because accessing any file was
  • Six months into ownership, I simply gave up on this feature and disabled cloud access
  • and I believe it will make a great personal cloud device for myself
  • Also, While you can also easily transfer your media from a portable external hard drive, the personal cloud can break down, and you will not have much access to your files
  • Read remaining 70 reviews for cloud

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Reviews around idea (3.75 of 5)

  • It's a great idea but the software and complicated set kills this product!
  • (Which you have to go into your router to find what IP it's been assigned unless you set it up for a static IP, not a bad idea, but that has it's own issues.
  • I think this is a great idea for maintaining your own cloud.
  • This product is a great idea, but it does not work as advertised
  • This seems like a great idea, just didn't work out for me
  • Read remaining 44 reviews for idea

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Reviews around customer support (3.75 of 5)

  • Customer support is equally useless and I think they know it based on their nonchalant, rude, sometimes aggressive demeanor
  • Horrible product and worse customer support than the cable company
  • Setup had some challenges (but good customer support - issue resolved).
  • Minus one star for that data not being accessible and minus another for bad customer support
  • https://community.wd.com/t/problems-with-amazon-s3-jobs/98277/11 ) ( lots of them!
  • Read remaining 35 reviews for customer support

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Reviews around setup (3.65 of 5)

  • Difficult setup, and if you are using acrossed platforms and are not careful when opening and editing files on the hard drive it will delete your files
  • This is the worst setup and least consistent instructions ever
  • easy setup for network storage and the app makes accessing files a breeze
  • Very easy setup, plug it in, go to a computer on the same network and mycloud.com
  • If all you wanted was to have Public folders with files in them, then the setup wouldn't be too bad
  • Read remaining 90 reviews for setup

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Reviews around way (3.65 of 5)

  • When away from home, it provides a seamless way to access that data.
  • This is a great way to have access to all of my documents in a secure placeSo far it's been a great
  • However, be warned that the newer generation of My Cloud Home has stripped all of these features out, and left only online cloud access as the only way to access your data
  • It seemed to meet my needs initially, but after 10 months the unit failed (either a drive or networking failure, but either way my data is lost)
  • On the top of it, there is not easy way to recover files from it
  • Read remaining 62 reviews for way

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Reviews around storage (3.40 of 5)

  • WD my cloud is a very nice network storage, and it is very easy to setup for remote access and or local
  • I think I took a wrong decision related to cloud family storage despite that I use many WD products but this one disappointed me still working with IT people in my company to try and figure a way to solve this issue.
  • The product works great as a file storage on my network
  • Takes forever to upload or load a picture from WD storage worst buy ever!!
  • Great storage for price, but not quite the Cloud of my dreams.
  • Read remaining 58 reviews for storage

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Reviews around nas (3.39 of 5)

  • This worked well for a short time, but the primary NAS has become intermittently unresponsive
  • Before use it, I really don't know about nas system and how it works
  • This is arguably the most reliable NAS drive out there and is top notch
  • A NAS has to work all the time and this product simply can't do that.
  • My advice, find a better NAS with better support from the company
  • Read remaining 52 reviews for nas

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Reviews around app (3.15 of 5)

  • the app is really bad and you cant use it for remote access with any kind of productivity
  • The WD app makes it very easy to access over the Internet.
  • Either use a bad app or deal with the device's own limited interface capabilities
  • However, the mycloud mobile app could have been better, it not easy to navigate
  • The android app is not that great and the speed is extremely slow
  • Read remaining 48 reviews for app

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Reviews around device (3.14 of 5)

  • Determined the device was defective and authorized a return.
  • Interestingly, the device didn't have any objections to that
  • This is an awesome storage device and it's beyond my expectations
  • It could just be that the device doesn't work well with Windows.
  • The worst possible device you can buy....that's all to say
  • Read remaining 138 reviews for device

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Reviews around purchase (2.30 of 5)

  • This was the best external hard drive purchase I've ever made
  • One of the more expensive paperweights that I have ever purchased.
  • This is the worst external hard drive I have ever purchased.
  • I use it for DLNA, Mac backup and mountable drive as well as for PC.
  • Great purchase, this actually took the place of my Google drive, One drive and ICloud
  • Read remaining 39 reviews for purchase

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Reviews around thing (2.27 of 5)

  • Overall this thing works great and has more features than I was expecting
  • The only bad thing is that file copy over WiFi is damn slow.
  • https://www.amazon.com/gp/review/R1U4ZXZQMH41U6I think this thing is great, as long as it's what you really want.
  • LOVE THIS THING, helps me keep my computer uncluttered and its easy to setup.
  • So, if you give it a chance, this thing just really screams
  • Read remaining 110 reviews for thing

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Reviews around review (2.24 of 5)

  • This device has glowing reviews but when you receive it you will find that it's fraught with problem and failures.
  • At first, I had a hard time understanding why so many people give this product positive reviews
  • After reading the hundreds of glowing reviews, I decided to try it again
  • Not sure why there seems to be a lot of negative reviews, This NAS works great
  • Even after reading all the negative reviews i still purchased the product.
  • Read remaining 43 reviews for review

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Reviews around connection (2.23 of 5)

  • I recommend gigabit ethernet connection with your computer and external drive is connected to your computer's USB 3 port for maximum speed
  • The one time that it sort of work, the connection was so slow it was worthless
  • Perfect, even on a slow internet connection, access was satisfactory.
  • The only issue I've ever had was that it needed to be rebooted whenever it lost an internet connection
  • But can be as slow as 1-5MB/s using WD app which use its CPU even with fast internet connection or even in local network.
  • Read remaining 41 reviews for connection

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Reviews around software (2.20 of 5)

  • software is impossible to understand and does not work.
  • The WD software for Windows works very well and uploading is seamless.
  • and I downloaded the appropriate setup software for my mac.
  • this product is the most frustrating software we all have on our
  • very nice design however the software is not very easy to use.
  • Read remaining 115 reviews for software

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Reviews around time (2.08 of 5)

  • If you call WD support they attempt to make it happen, but, it's just not going to work and you shouldn't waste your time on Western Digital
  • I am returning it for the concerning it will crush any time.
  • Each time I call support they have me reset the device.
  • This is the first time I've had a shared drive, and I don't like anything I don't have complete control over.
  • When it failed the first time I requested a password reset
  • Read remaining 81 reviews for time

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Reviews around doe (1.90 of 5)

  • This cloud does not auto back up, user interface is horrible i wish i could return it but is too late , do not buy this
  • This is not as fast as more expensive multi-disc raid NAS systems but does fine for storing pics, hosting vids and system backups
  • So, be warned: it does not work if you have AT&T Uverse.
  • on the negative side, the data transfer speed (I/O) is not great.
  • Out of the box, this does not support a guest-accessible read-only share.
  • Read remaining 19 reviews for doe

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Reviews around drive (1.88 of 5)

  • I have a 3TB external hard drive I hooked up to this via USB.
  • It took a while for the drive to actually be accessible
  • Yea, its a good hard drive though that works ok through the home network.
  • It's like you are buying a hard drive and getting the NAS software for free
  • The drive it self is good, the software is what I'm having the most problems with
  • Read remaining 372 reviews for drive

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Reviews around tb (1.87 of 5)

  • 4TB of secure usable storage located behind my own firewall accessible from anywhere in the world, what could be
  • Bought a 4TB external hard drive and have that plugged into the back for a weekly back up.
  • While the unit is expandable with USB ports, 4tb after raid is suitable for most home users
  • I have another hard drive (My Passport 2tb) connected directly to an Airport extreme and it works perfectly
  • tb usb wired hard drive from another brand because this one scared me
  • Read remaining 27 reviews for tb

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Reviews around address (1.80 of 5)

  • I purchased this unit as a backup to protect my wedding and vacation photos
  • I can access all of this from my Window and Mac PC's, as well as, my smart Phones and tablets.
  • I use it for DLNA, Mac backup and mountable drive as well as for PC.
  • This is a great network drive for your photos, videos, music, as well as for document backup
  • In addition, I assigned a static IP address and performed a system only restore
  • Read remaining 35 reviews for address

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Reviews around connectivity (1.76 of 5)

  • Connectivity problems coupled with integration issues with Mac OS X.
  • on the negative side, the data transfer speed (I/O) is not great.
  • Even before the overall failure, the drive was very slow and constantly needed to be rebooted or would lose connectivity to my network.
  • In short, connectivity issues, super slow, and unnecessarily difficult to use for the average person
  • Some others talked about dynamic IP vs static IP changes too for improved connectivity, but I left it in the default setting
  • Read remaining 21 reviews for connectivity

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Reviews around ip (1.34 of 5)

  • If you have static IP addresses, it will take some effort.
  • By assigning the IP address as a favorite, I was able to connect
  • It is on a static IP in my house so it should be seen with no problem
  • I found the product very easy to set, I changed so it would use a static IP.
  • I have set it to use a static IP address with no benefit
  • Read remaining 39 reviews for ip

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Reviews around error (1.26 of 5)

  • on the negative side, the data transfer speed (I/O) is not great.
  • The user setup page seems straightforward but I made some kind of mysterious error that made it impossible for me to go back and access the settings
  • While the mobile and desktop apps work, sync is completely broken and I get a "mycloudname" is missing error after a few days.
  • All 4 backup attempts failed part way thru with "unexpected" error.
  • Some bug in the firmware resulted in a long time out and an error = undefined.
  • Read remaining 10 reviews for error

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More about WD 3TB My Cloud Personal Network Attached Storage - NAS - WDBCTL0030HWT-NESN

  • Size:3TB  |  Style:Single Drive Finally, a cloud of your own - save everything in one place and access it from anywhere with your PC, Mac, smartphone or tablet
  • Protect your files with automatic file backup for all your PC and Mac computers
  • And it's all stored on your home or office network, not a remote server, so there's no mysterious location of your data
  • It's more than network storage, it's your own personal cloud.
  • provides an extensible design that enables Service prioritization for data
  • Design that delivers high availability, scalability, and for maximum flexibility and price/performance
  • The country of Origin is Singapore.