He used his smart phone, I used a smart phone and a web connected digital camera

The auto back-up feature for photos and videos from a smart phone worked well

Phone back-up seems to work great

The iOS interface worked very well, and I was able to view my directories from my iPhone 7 with no problems or drama

Overall, this WD Cloud storage works quite well with its decent transfer speed and ease of access once everything is set up properly.

My Cloud Home Personal Cloud Storage is very easy to setup and works amazingly well, from local computers as well as mobile and remote computers

Besides that the plex feature works well enough for 2-3 devices

Basically this works like any normal cloud drive service

After multiple calls with tech support they tell me to reset it and wait 30 minutes

I (with tech support) could not get TimeMachine to run on the second computer, but I can get the sync feature to work,

I verified all this with WD Tech Support they said "This Is By Design"

Tech support offered to ship a new one which will take 7

This one gives you almost no control over setting up static IP’s, or using it as anything other than a backup (which it has to remain connected to the internet to even use.

This one gives you almost no control over setting up static IP’s, or using it as anything other than a backup (which it has to remain connected to the internet to even use.

Plex can take all of your media, music and video, and place it on the My Cloud Home for remote or local access; the basic version to organize media is free, but they do have paid premium services to upgrade, if you want.

The My Cloud app (Android or iOS--no version is available for Amazon's Fire Tablets) can see the music files, but it can't play them

I really was expecting a better version of the wd cloud.

Some of the set up confusion came from making sure the right version of My Cloud apps were installed.

My Cloud Home Duo Personal Cloud is easy to use, but very limited in its functionality

Basically this works like any normal cloud drive service

WD My Cloud NAS drive DOES have support for Time Machine and it works fantastic

It works as a basic PERSONAL storage cloud, most of the time.

WD My Cloud NAS drive DOES have support for Time Machine and it works fantastic

I have DAS and NAS installed on my PC network for backing up critical files and sharing video / audio media

Spent over 15 hours collecting/organizing the files, and hooray - it's already bricked

It does a great job of backing up video and photos from your devices, and for storing files, but again if you have sensitive files and are not comfortable with this being connected to the internet to work, that could be a problem

Rebooting (power off - power on) the My Cloud Home resulted in the device re-initializing it's self and erasing all the copied files

I can place important files on it that I might need later and retrieve them remotely.

I have lost a lot of faith in WD which used to be the gold standard for a cheap reliable product

I guess if you need a very large amount of shared space with remote users, this might be the perfect product

So while the product is good, does what it says it will--the instructions are sad.

This product may be a good fit for some, but It's not really worth my time to use this thing

I have lost a lot of faith in WD which used to be the gold standard for a cheap reliable product

The idea of a device on my network, that I don't have root access too is maddening.

This is a folder than anyone you want to share it with can upload photos to, which is a cool idea.

My Cloud Home Duo Personal Cloud Storage Dual Drive product is a great idea, with a flawed execution.

The app interface is clean and simple, but very limited as to what you can do within, and not very intuitive to navigate

I like the idea of an in-home cloud storage device and so far this seems great

The actual usable storage space that shows in the drive is 5.4 TB.

avoid this unit at all costs, It will not work as you expect a network drive to.

Still utilizing WD 'efficient' disks, the My Cloud Home Duo ships in a redundant (mirrored) setup that gives you 2TB usable space (of the 4TB total)

Please understand that in the default configuration the actual usable space is about half of that, as the drives are set up in a RAID 1 mode

This one gives you almost no control over setting up static IP’s, or using it as anything other than a backup (which it has to remain connected to the internet to even use.

The setup is extremely easy and straightforward - both with app or via your computer (web-interface), and the cloud access (both inside and outside your network) is flawless

Good: easy setup, pretty much plug it in and sign up for an account and your good to go

This setup protects your data in the case a hard drive fails.

This one gives you almost no control over setting up static IP’s, or using it as anything other than a backup (which it has to remain connected to the internet to even use.

Setup is pretty easy, but this is very much an IOT device.

The 3TB holds a lot of photos and videos!I am not sure about the security, so we are not storing sensitive data on this

The my cloud home dual drive can also be set to full capacity mode so that all 12TB are available, but the data is at greater risk of loss if a hard drive should fail.

This poses a problem when it comes to using it for full backups of your computer or any kinds of sensitive data

You would think that something that holds potentially sensitive customer data would have 2 Factor Authentication without a doubt

It can't even support quickly moving data from an older gen My Cloud to this product

You can even use an Alexa skill to connect to the device (note - I have not tested this feature - only noting the potential)

The Alexa skill allows you to play your My Cloud music (not just the stuff you've stored on Amazon) by saying, "Alexa, ask my Cloud to play Party Playlist."

The app interface is clean and simple, but very limited as to what you can do within, and not very intuitive to navigate

The My Cloud Home comes with five "services": Plex, Social and Cloud Import, My Cloud Alexa Skill; IFTTT; and Network Import.

The app interface is clean and simple, but very limited as to what you can do within, and not very intuitive to navigate

It's entirely possible that a cloud service provider offers this feature, but the WD My Cloud Home does it well, and without the recurring cost of a subscription.

To install and use the WD 4TB Duo Personal Cloud Storage, I have to say first that I am not strongly computer literate and did have questions for my programmer son

I'll try to answer some questions below, but expect to spend time on the WD support page to figure out how to use your My Cloud Home

(file size inits might be set in your ISPs protocol as well).This WD also supports backup protocols for both Mac (TimeMachine) and PCs

By checking on the WD support site, it seemed that the WD Backup App does not support this WD Cloud Storage

I definitely would NOT recommend due to terrible transfer speed.

I am not certain the specific value for limit, but, suffice to say a high deg 12GB file refused to upload using internet access, but, uploaded fine and at a fast speed upon using the WD ap to access the WD locally on my network,So the no-brainer here is to always use the WD app at home (connected to your network) and of course, when away from your network, you are stuck with an internet access connection only resulting in slower performance and reduced file size uploading.

For other backups, I like that it's possible to set up the drive to sync folders, but the speed is an issue, as is the fact that it's constantly connected to the internet

I'm not sure if my very slow internet speed does not work well with The WD My Cloud or if it just a coincidence

( it said not enough speed to test ) so had no way to tell what the speed was

************************************The WD My Cloud Home Duo Personal Cloud Storage has some interesting features and carries with it some significant concerns

The DUO seems nice too having a redundant hard drive storing all my (once, someone else's) cloud information right in my home.

My Cloud Home Duo Personal Cloud Storage to an external location

Security - The WD My Cloud Home Duo Personal Cloud Storage has to be connected full time to the Internet

WD's attempt to make the My Cloud Home Duo Personal Cloud Storage act like an appliance, there is a learning curve associated with using the product

It doesn't support any sort of local access (meaning that if you lose internet, you're without your data

As a PLEX cloud (internet access only) streaming device, this would do well for that if you have a decent internet connection and over-all setup and it was easy to install and set up PLEX on the WD Cloud Home duo as well as my other viewing devices

I'm not sure if my very slow internet speed does not work well with The WD My Cloud or if it just a coincidence

That means if you lose internet, or you lose electricity, or you're moving, or you don't have access to an ethernet port, you can't get to your stuff, even with a direct USB from device to laptop

The other downside is that there's no way to connect a computer directly to the drive so with my relatively slow internet

I do have the drive up and running, and even now the 'bundled' software only works for hard drives with a direct USB connection

I keep a copy of what is on the My Cloud on my PC which has a terabyte hard drive.

The My Cloud is a connected hard drive, a sort of personal DropBox

I had been debating about getting an external hard drive for about a year and half

like you can a normal external hard drive (or a NAS) because it doesn't actually dock in the system

This one gives you almost no control over setting up static IP’s, or using it as anything other than a backup (which it has to remain connected to the internet to even use.

When WD should be convincing the user that safeguards are in place protecting privacy, WD instead constantly is asking if they can have your permission to access it.

Avoid this drive, and all of it's horrible user functionality that was wasted.

However it is also bad as it blocks the administrator from seeing what nasty things users may be placing in their partitions

WD makes great hardware with lousy software and confusing and incomplete user instructions

I was not satisfied with this My Cloud Home product and I returned it

I was originally impressed with the my cloud home drive for easy of use and set up

I connected it to a smart home

Great home cloud hard drive

From your iPhone, you can set up the automatic backup of pictures to your My Cloud Home Drive

Most of the bad reviews you will see here are fromcustomers who bought the item thinking that they were buying a Network Attached Storage (NAS) device

This product has a lot of unfair negative reviews on Amazon from people who did not pay attention to what they were buying

I'm winding up with a bad feeling because I did not listen to the other negative reviews

After much deliberation, despite bad reviews, I decided to purchase this device

This one gives you almost no control over setting up static IP’s, or using it as anything other than a backup (which it has to remain connected to the internet to even use.

Cannot be assigned a static IP address, netmask, DNS, etc.

This product cannot be assigned a static IP address, so network admins that like to stack device types in certain ranges are out of luck.

On first boot, an "unknown error" (apparently because it immediately spends 15 minutes updating firmware, but nothing indicates that), the Google Drive sync tool bombs out trying to load federation.mycloud.com (apparently a long-standing issue), and the fatal flaw: there’s NO WAY TO BACK IT UP

On first boot, an "unknown error" (apparently because it immediately spends 15 minutes updating firmware, but nothing indicates that), the Google Drive sync tool bombs out trying to load federation.mycloud.com (apparently a long-standing issue), and the fatal flaw: there’s NO WAY TO BACK IT UP

Furthermore, the desktop app comes with apps that do not work for the y Cloud Home devices

Furthermore, the desktop app comes with apps that do not work for the y Cloud Home devices.

Cloud services are not cheap, and often have proprietary limits (try using icloud with your android device)