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I have not yet had to cool the mixture ahead of time.
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the fridge-cold mixtures seemed like they froze too quickly and came out a little denser than I prefer.
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When it starts, the temperature display is 78 degrees room temp and I don't bother pre-chilling mixture either
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After chilling the Coffee mixture two hours it took 40 minutes to finish.
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It was fairly easy to prepare the custard base but challenging to wait 24 hours for the mixture to fully chill and mature
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I also noticed that chilling the mixture thoroughly before putting it in the machine makes the result better (besides quickening the time it takes to chill the ice-cream).Overall, good buy IMO.P.S: I find that a good ratio for an icecream base is 2:1 cream (30% fat) to milk
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For chunky ice cream, like Cookies and Cream, freeze the mixture, then when it's almost done add the chunks of cookies
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The machine cools the ice-cream rather quickly, usually in 30min - 45 minutes, but I find that I like to freeze the mixture for a few hours before use for better consistency
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It works best when the mixture is chilled.