One nice feature of the scanner itself was it scanning both sides of a duplex print with only one pass

I like the button features for a quick scan without opening any software

The duplex is my favorite feature because I need to process both sides of a document.

Running the Xerox "One Touch" software can only be done by clicking the lower right side up arrow using the left mouse function not the right click function.

It appears the designing engineer(s) actually considered the usage side of the equation as well as function.

I loved the duplex function and the software that came with the scanner.

In case you haven't figured it out, I love this machine.

Nice machine and works well

Also loved the fact that it could function with ADF as well as flat sheet scanner and the machine could automatically detect what type of original was being scanned

Dont waste your money on this

Don’t waste your money!

I spent hours, on the phone, with their tech support people, trying to get their bundled Visioneer Paperport software to properly function and, in spite of that, it did not work properly

Xerox still has not responded to my email I submitted for tech support

But to my surprise Amazon offers tech support!

My only unfulfilled wish-for feature is direct network capability; I ended up hacking around that by setting up a public directory on the one computer within cable distance and scanning to there so the file(s

I gave tech support 3 stars because we had difficulty finding drivers, additional information online and didn’t actually need to call for any support

It really is a good quality scanner and fairly simple to use.

Interface is intuitive, and scan is good quality.

The quality of the document is clear and crisp

Save your money and buy better quality product for more money.

Scanner was the worst quality by far of the 3 other home scanners I’ve owned

Phone Support made me aware of the two different websites

Xerox free Technical phone support was beyond awesome too.

Xerox free Technical phone support was beyond awesome too.

My only unfulfilled wish-for feature is direct network capability; I ended up hacking around that by setting up a public directory on the one computer within cable distance and scanning to there so the file(s

I LOVE how this scans so fast and puts the scanned items right where I want them

Now that I have my important documents scanned I'm looking for more stuff to scan, just because I can

My only unfulfilled wish-for feature is direct network capability; I ended up hacking around that by setting up a public directory on the one computer within cable distance and scanning to there so the file(s

I was also very surprised to see that the duplex scanning was very fast

I specifically got this model because it supports both flatbed and feeder scanning, and the glass plate for the feeder scan is accessible for cleaning as needed

Because Amazon sometimes jumbles the comments across products not all being the correct product.

I thought the product would be excellent but it did not work at all.

Cheap plastic product

I thought the product would be excellent but it did not work at all.

This product would really benefit from a five minute video on how to use the features

Great purchase, easy to use.

Easy to use and set-up, great purchase

My only unfulfilled wish-for feature is direct network capability; I ended up hacking around that by setting up a public directory on the one computer within cable distance and scanning to there so the file(s

Pretty easy to setup and use with the various software programs available

The software for this is easy to use for those vaguely experienced, otherwise a little wheel spinning is to be expected

My only unfulfilled wish-for feature is direct network capability; I ended up hacking around that by setting up a public directory on the one computer within cable distance and scanning to there so the file(s

(I've had software conflict problems, and had to reinstall antivirus software; it installed, but not properly until I fully enabled .NET Framework.)

But, the software is powerful with tons of features if you are needing fine adjustments for your scan.