I left DJI for lack of customer support, but at least my Phantom was solid while it was flying, they just didn't make the parts to repair their electronics.

This has been the most frustrating purchase of my life as well as the worst customer support I have ever experienced... and I had Comcast

like i said as of being and avid R/C hobbit for 30 yrs and to have parts availability and customer support are the 2 most important things i look for, as for as the aircraft, does exactly what you tell it to do and takes awesome vid and pics

i did a lot of research on drones and i have an extensive back ground in R/C,with that being said i have looked at pretty much all the big name brands and some of the not so name brands and after working on a drone for a friend and seeing how there was no customer support or parts support for that matter i chose Yuneec

Very Satisfied with my purchase and customer support.

Defective out of the box resulting in it spiraling downward out of control with no obstacles near it, very difficult experiences with customer support / tech to the point of it taking 3 days just to get to finally start talking about options, then told it would be weeks for repair

Customer support is outstanding

: I'm not happy that it needed a trip to Yuneec USA for fixing, but the process of working with Yuneec customer support was as painless as I can imagine.

I have not encountered other companies I deal with whose customer support is this disjoint.2016 July 13 12:30 PMI call and speak to Brandon.

I did the same with Yuneec’s customer support (which I didn't have to sit on hold, they called me back) and answered all of my questions throughly.

This has been the most frustrating purchase of my life as well as the worst customer support I have ever experienced... and I had Comcast

As with all new technologies, there have been some minor glitches, but Yuneec has been good about firmware updates and customer support

Don't bypass the Typhoon H, It is amazing as is the customer support from Yuneec.

i did a lot of research on drones and i have an extensive back ground in R/C,with that being said i have looked at pretty much all the big name brands and some of the not so name brands and after working on a drone for a friend and seeing how there was no customer support or parts support for that matter i chose Yuneec