He set up a remote desktop session and got it running in a few second, the second time I called when I was trying to get the stamps to work on the Mac, I called tech support at Brother again and honestly the help was not good at all and didn't really even offer to remote in and help troubleshoot

Brother's tech support had me create an ad hoc wireless network, which printed fine

Specifically, their tech support says: "At this time the Ptouch Editor Software does not include the Intelligent Mail Barcode Protocol

really a good printer, I had questions about the setup, Brother has great tech-support!

Although initially I had Mac wireless setup problems, I was impressed with the resolute Brother tech support both online and with a follow-up call

Only after working with tech support, did I find out it will not route

Tech support is spotty, from techs who REALLY know their stuff to complete bozos who contradict each other (you can tell I have contacted Tech Support

Tech support is spotty, from techs who REALLY know their stuff to complete bozos who contradict each other (you can tell I have contacted Tech Support

Tech Support suggested that I "rebuild" the WIFI settings every time it happens (which requires you to plug it into a computer).

The P Touch program works really wel too!

The P-touch editor software works

The P Touch program works really wel too!

The P-touch editor software works