• Reviews around company (1.91 of 5)

    Canary Flex Indoor Outdoor HD Security Camera, Weatherproof, Wire-Free or Plug in, Works with Alexa

    • These changes are making me wonder if their company is having financial problems, and more importantly, what will happen to my canaries if they go under since there are no settings controls besides their cloud apps (no local ports or wev interfaces on the device)
    • This is very frustrating,as now I will be looking for a trustworthy company to purchase new cameras from
    • Absolutely useless, functionality limited and the company tries to nickel and dime you to do anything with the cam or app
    • Quite simply, I highly endorse this product and company
    • With this in mind, I have lost complete faith in Canary as a company as they do NOT have their customers best interest in mind, and do NOT honor their advertising nor their word to their original customers.
    • Please stay AWAY from this terrible company and their horrible company practices.
    • Company is corrupt and I will no longer endorse.
    • I won't deal with dishonorable companies, so I am now searching for a different security system from I company I can trust to keep their agreements.
    • I will be seeking other more trustworthy companies for my home security.
    • I will not support a company that has absolutely zero customer loyalty, considering some of those customers helped fund them to build the product in the first place
    • What a disgusting greedy company... cant wait until they file for bankruptcy...
    • Before it Died the company is more worried about sell you subscriptions then customer service what a waste of money !!!!
    • This company is awful
    • I am getting rid of my canary and buying another one from a more reputable company
    • With the latest update from Canary all my 4 cameras have become useless and the company refuses to refund the money.
    • Company is not succeeding in creating great experiences
    • Save your money and buy from an honest reputable company.
    • Do not buy from this untrustworthy company.
    • Better to go with reputable security company if you have to pay for membership.
    • The company has severly miscalculated on it's Cloud storage costs, and has chosen to eleiminate recording when at home, unless you pay for the subscription
    • I really hope this stupid company goes out of business
    • The company has severely disabled this feature so that unless you are willing to pay for monthly membership, the cameras are worthless
    • Worst company ever.
    • I feel that with this company bad-ethics’ changes, what I have is a stylish Baby Monitoring device instead of a the home security system I want it to have
    • Stay away from this horrible company
    • How can you rely and trust a company that can't keep their promises?I should say this, I do believe that the technology behind Canary is great
    • Then, suddenly out of the blue (after two years), obviously because the company is struggling, mismanaging money, they disabled the while home recording feature, stating in the email to customers that not many people use this anyway.
    • The company has no honor and will rip customers off, lie and bait switch to poor house.
    • Even worse, the company is deleting posts on their community forum at the moment that talk about this issue
    • Dishonest company; Buyer beware as they may be going under very soon
    • , company seems new and only minor inconvenience.
    • The company just undercut it's main selling point by making the videos it records both useless snippets AND undownloadable
    • Canary is a dishonest, unethical company, and I am sorry they ever got my hard-earned dollars.
    • I would not recommend this product because of the company’s poor implementation of a policy that negates the choice to purchase this product in the first place
    • Do not support this company or its products.
    • The company has no honor and will rip customers off, lie and bait switch to poor house.
    • and I no longer t\rust the company!
    • The company did a "Bait and Switch" on their customers who paid for their cameras.
    • Its definitely not a cheap device and now the company is pulling a bait and switch game, I'm very disappointed
    • However, I can no longer support this company as they continue to remove features from those of us whom paid for them ($250), in the early stages of the company, and force their users to buy a monthly subscription fee to get the features which were guaranteed us in the beginning for no charge
    • The Canary Company is fantastic
    • Very deceptive company, purchases the product based upon the features it had
    • After a year of being satisfied with the free features offered by Canary, the company has pay-walled the majority of its free services (at a minimum of $120/year).
    • Do not support a company who misleads their customers.
    • Excellent product and good company.
    • However Canary is quite possibly the greediest company I’ve ever had to deal with
    • The company has also offered quick and helpful support via Twitter
    • The company should not be trusted.
    • Stay away from this shady company!
    • False advertising, bait and switch, whatever you want to call it...dishonest company
    • Poor is a company that preys on its customers' worst fears for $$$.
    • I bought these not long after they entered the market and will say that the hardware is adequate, but the company has become greedy and now charges users for what should be free and is standard with other systems
    • But Canary as a company is terrible
    • Company is corrupt and I will no longer endorse.
    • Company is a joke.
    • I do not trust this company, their greed is disgusting and I am regretful of believing their promises
    • With this in mind, I have lost complete faith in Canary as a company as they do NOT have their customers best interest in mind, and do NOT honor their advertising nor their word to their original customers.
    • While the device itself is great, the company is deceitful and unreliable
    • Canary is a terrible company
    • This is a horrible, unethical company.
    • This company is dead
    • Unfortunately the company has pulled a bait and switch on customers by removing this (and other) features from the free plan essentially forcing users into the paid plan if they want to actually use all of the features of the camera
    • Please, vote with your wallet, do not buy, do not subscribe, and do not support companies that practice this kind of business model.
    • It does not personally bother me, and knowing how things work over wifii you can not fault the company for this
    • This company cannot be trusted
    • infact, they are showing what a company does that respects their customers.
    • Great company!
    • Canary is a sneaky company who now sells a streaming device and took away all great features without a formal notification
    • Anyone who is looking at this, I would avoid purchasing, not just because the device isn't very good, but because the company is very poor.
    • Great product and good company.
    • The company has continuously improved the software and the services they offer
    • This is a dishonest company with poor tech support and customer service
    • The company that sells this device has breached its promise to its customers.
    • The company just played another bait and switch scam with it's customers
    • It's trash and ruined everything about this amazing camera when the company decides to bait and switch
    • What a horrible company!!!
    • This is a shady company that will not give you what is advertised
    • The company that sells this device has breached its promise to its customers.
    • This company has stopped phone customer support and stopped registering Canary's bought used
    • this is definitely a greedy company....
    • I would NOT RECOMMEND this company or this camera.
    • However, the negatives and company far outweigh anything good about the hardware
    • This company will be lucky to last 6 more months
    • Most dishonest company I have ever dealt with
    • This is a terrible company
    • I think the company is maturing well, which shows in the experience and the communication coming from them.
    • Do not support a company that does this!
    • Terrible company
    • DO NOT BUY THIS PRODUCT from this awful company
    • No company that treats customers like this can be trusted
    • I am now exploring legal and return options as I am no longer interested in owning a camera by such a shady company with such disregard for their customers.
    • Canary was my favorite and now it is the worst company I have ever delt with.
    • Very disappointed in those that are running this company and do not recommend buying this product
    • just an update scares me as well, as who knows what functionality will taken away next?Sad to say
    • The WIFI aspect of the unit does not work, and after several hours on WIFI the unit goes offline...therefore I have to keep it plugged into Ethernet, so I am limited as to where I can place the device
    • The app works as it should with about a 5-second delay, granted the internet can be spotty at my work (which is weird because it's a tech incubator)
    • My review will reflect countless other reviews, the Canary corporation performed a bait and switch, initially promising great home security, now charging the price of the device per year for what was included as a basic free for life feature.
    • but it's still not recording my motion as well as before
    • Dishonest company; Buyer beware as they may be going under very soon
    • Excelent visión, clear and always perfect
    • Just like you are reading all below, this was a bait n switch and has class action all over it!