Instead of the Epson software, I use the excellent VueScan software.

The software is okay, won't win awards, but does do what it needs to

This time the person had told me that the Abby Fine Reader software was the problem

My biggest complaint is the software that comes with it

These guys then said that this is not their software problem but a problem I should resolve with Microsoft

The problems you will find scanning film are common to all medium-priced scanners: the software are substandard and the film negative holders are flimsy

great software

The additional software that comes with it is wonderful and very useful as well

Does what I need, but if you want to get the most of this scanner get a better software package

Love the advanced scanning software and how it makes old washed out or even scratched photographs from Albums look new, and much better than the original

It's expensive and does several things I don't need, but the quality of the photographic images is stunning and the software makes this scanner my favorite.

The software is buggy however and sometimes will not recognize when a new photo begins despite giving plenty of space in between scanning photos

Some software weirdness, like buttons magically resetting themselves between previewing and scanning, you get used to

The software is easy to use and leaves little wanting

Software is easy to use

The software is excellent at restoring faded and lost color and removing dust

Wonderful for pictures, easy scan software!It is hard to find standalone scanners now - but we needed something that was just for that purpose.

The software is easy enough to use, although it's got a bit of an old school vibe to it.

The software is robust and allows to some editing prior to completing each scan.

The software that comes with it is sufficient for my needs.

The uninstall software would not work (epson15549).

The problem is the software - by itself or in combination with the scanner

Scanner has nice software, very functional.. gets the job done for a great price.

What a great scanner, and great software

The problem is the software

The software is very easy to use and install.

The software is easy to use and produces good results.

The software was easy to use.

Software is user friendly

The software is easy to use, and the built in controls, such as color correction of old photos, unsharp mask, and histogram adjustments, are easy to find and use.

The software that came with it is excellent, and makes things go quickly.

The software is easy to use and the dust removal and color correction features work well

The current software driver available on the Epson site DO NOT Work properly, though it works better on the Pro than on the Home Windows 10.

Great software is included.

Software is a bit clunky, but I can manage it

THE SOFTWARE HAS A HARD

So, I reloaded the software, and Office programs again crash.

While its really great to have and scan and epson did what they could - the better software to scan with is silverfast in combo with this scanner

Software is available that works but lacks the features of the Epson software like scanning slides which I needed.

First off, the latest software for this scanner is incompatible with Mac High Sierra.

The BIG negative is that the software is unstable under Windows 10 (2018 April release) and has to be restarted and the scanner power cycled after every 10-15 scans.

Very high quality photo scanning with film/slide carriers, very quiet operation, reasonably good software

The hardware is excellent, the software is excellent.

The software is easy to use and if you need to use the professional setting instead of automatic mode

I found that the software ran well for the first few days, and then crashed whenever I tried to use the software to edit any of the scanned slides

VERY COMPLICATED SOFTWARE AND NOT COMPLETELY COMPATIBLE WITH WINDOWS TEN, BUT SEEMS TO SCAN SLIDES AND PICTURES AS ADVERTISED.

The software sucks.

Software works great and I am happy with my purchase

Software installs easily and I stable over time

The Epson scanning software works just fine.

the software alone is fantastic.

I chose this scanner after reading a lot of reviews (both here and elsewhere) mainly due to it having a slight edge for slides and medium format negatives over its nearest competitor (for me), the Canon 9000F MKII.Both seem to have different issues as far as the software - for me, I chose this one due to the Canon's file-saving clunkiness that another reviewer described (if there is anything that slows production down for me, it's having to work around (or fight against) a non-intuitive, and possibly rigid, cataloguing

The software was capable of making important adjustments (tone curves, color correction, rotation, flips, crops, etc.

I give the scanner an excellent rating, and the software an #$$$

Great Scanner and very good software content

You can not use the highest settings for dpi when scanning if you have something covering the whole bed or it will crash the software

It does an excellent job on all of these and the software is easy to use

The Epson software works

Fast and the Epson software that is bundled with it is pretty good

It works just like my perfection 3200 with a little better software and a couple of new options.

Fast and the Epson software that is bundled with it is pretty good

The software is pretty great, but you can use your own too as it has twain drivers.

I like the software that came with it.

Software made this product unusable

The scanning software is very flexible and easy to use

And the software that takes scratches and such out works wonders!

Poor software and hard to use

This scanner comes with pretty good software for dealing with dust, scratches, and noise, but if you're at all particular, you will probably use other software for dealing with those scratches, dust, and noise.

Surprised that in 2016 the technology is still old and the software is this bad, especially for a leading company like Epson

I really like the software that comes with it - lets you scan more than one photo at once.

The software is easy to use and the Automatic Mode is able to capably recognize the media type being scanned.

Epson scan software if fair.

Google, Microsoft and Apple have spoiled us, teaching us to expect intuitive software when using their products.

The only problem I had was the software disk that shipped with it didn't work, whenI tried to run the scan program I got the message "Cannot locate files, please re-install the software."

The software is where the scanner falls short

(35mm)Cons:Software is a

IF you download the free software from Epson.the Adobe Photoshop Elements 10 is a great plus !

Such restoration is still left up to software tools and patience

The thumbnail view tries to use the software to break the negatives in the carrier (it can hold 3 2X2 negatives at a time) into individual images, mostly this worked fine, but images that that had strong lines in them the software could not handle

My problem with it the software doesn't play nice with mac

I've used some of the other commercially available software products and they're buggy and slow, not to mention expensive.

I bought this scanner for mom because her previous Epson scanner (Perfection 1650) software was not dependable (Epson shows drivers for the 1650 up to MacOsX 10.10).

Software included works well to adjust brightness

Wow, the software was a bit wiggy to download.

I like to put it on Advanced mode and scan large quantities of prints/negs, but the software makes you reopen the scanning part after every batch and it slows the whole process down

Software is terrific and so is the quality.

I found that the software ran well for the first few days, and then crashed whenever I tried to use the software to edit any of the scanned slides

Software is available that works but lacks the features of the Epson software like scanning slides which I needed.

This is a great scanner hobbled by touchy software

Scanner seems good, Software seems ok (if you overlook the Dust Remover), BUT the Negative Holders are a nightmare for old curly negatives

great scanner with exceptional software for auto scanning photos.

The "color restoration" function in the scanning software works very well and significantly improves the color balance on old color pictures and slides.

Scans look great, and the software is way better than I expected.

The software is TERRIBLE.

The software does all the work, very happy with this scanner.

The OCR program could be better, but I don't see any other scanners out there with any better OCR software.

Features are great, software is excellent

I'm guessing this happens because the software isn't compatible with Win7 or other recent versions of Windows

Great product - good design and excellent software

Once the correct software was downloaded from the internet, the Scanner has worked great

The primary user loves it and the included software.

Software is nice to do touch ups

* - the software is so bad and DOES NOT work with Mac 10.11

Only a note on one opening page said go here for download, to get the proper software downloaded

The software is sometimes to smart for it's own good and will make correction that I don't

Here's what I thought:I had an older model Epson scanner that unfortunately the software for had become obsolete when I upgraded my computer.

The software is excellent at restoring faded and lost color and removing dust

Software crashes on Mac OSX Version 10.9.5.

The software works well on my

The software works well on my

It's a little tricky to get 3 negatives to scan in at a time, since the software it comes with is a bit clumsy to use..

The reason I took one star off if because I find the software to be REALLY clunky

I love this scanner and the software it comes with

I have not been able to clear scratches or other "noise" off of pictures and the software that runs the cleanup function doesn't have much versatility.

The scan software for the Mac has a bug.

Set too high, the scanning process would simply freeze (the scanning software, not the computer), and I'd have to start the scan over at a lower resolution

I do have to clean up the backgrounds (I use GIMP free software) because it picks up a little bit of the paper color when it makes it white

An excellent scanner and amazing software!

Once you have some great software this is an excellent package!

The software to use the film scanner is somewhat archaic though there is the ability to alternatively use Apple's or Window's Image Viewer software (pre-installed on every machine)

I think it is called) in the scan software too useful as it leaves a lot to be desired, but the Photoshop elements software included helps more in that area when touching up later

Quality of scans isn't great, and software is confusing and difficult to use.

My one complaint is that the software for the Macintosh "looks" crummy -- it looks SO 1980s

I've scanned about 10 strips so far using the included software as well as highly recommended 3rd-party software

The software on my Epson 3170 was much better because it allowed me to make multiple copies, and then save all of them at one time.

Sure, the software is not very well-designed, but it works on my 4-year-old Mac without a problem

The software that comes with the product is pretty straightforward, and set on Fully Automatic was the easy way to get great digital pictures.

As reported by others, the software is very buggy.

Easy to use great software

It helps to have the programs own cleaning and sharpening software built in, as well as Adobe PhotoShop 11, although fairly outdated, can still use some artifacts and features that PaintShop Pro lacks

The quality of the image is very good and accompanying Photoshop software makes adjustments very easy

I'm sure others will have software workflow that works for them, what follows is what's working for me

Software works great on most photos.

Excellent photo print scans at 1200 dpi, reasonably fast, with a good software interface

I have not noticed any glue or dust under the glass (mentioned by a few other reviewers).The software is ambitious and gives lots of options for scanning.

The scanning software is very helpful, eliminating several steps I used to have to take to scan and import pics.

Great software.

Problematic software and drivers, slow to scan, and all around not recommended.

The software that comes with the scanner is not good, though I've heard good things about 3rd party tools like VueScan and will check them out in the future

I am using an IMAC with latest software and downloaded the proper software for the scanner from Epson

The software can be a little quirky on the MAC at times, but overall I recommend.

The software just seems very clunky and unrefined.

The software that come with it is very good - it has different levels of complexity from "automatic" with almost no adjustment to "office" with just about everything adjustable.

I had to find some better, more intuitive software to use with it but in reality, when I'm in a hurry, I find scanning with my S8+ phone a whole lot faster than clicking this thing and listening (totally bored) to it hum, waiting for it to mechanically scan each page like the copy machines that came out back in the 80's.

A few times the software has crashed, but overall was a good purchase.

The software is good with Windows 8 and the Photoshop Elements

That's good software

The machine is everything I expected and more, relatively easy to install and hook up to my USB port, the software for image improvement is also quite good.

The software makes this scanner essentially unusable with OS X (I'm on 10.11)

Not everyone has Adobe Photoshop or other expensive software to use the hardware effectively

The software on OS X was horrid

Software erratic.

This is an excellent scanner with good software.

Scanner hardware is great, however, the software for scanning and instructions are not so good

If i am a casual user, I would look for a scanner with better scanning software!

It is smaller, lighter, faster, the software is better and it cost $1000 less

The software to correct image quality is great

Make sure to go slowly and turn off unwanted software that may be included

Would've given it five stars if the scanning software was better, though

Excellent scanner, reasonable software.

The software that comes with it is pretty awful.

Decent but not great software.

The software is like that of my previous Epson and I like it because I like seeing a preview before doing the

Epson has such poor quality software for what is a very good scanner

Would like it if there was more explanation on what I'm to do with the free software that comes bundled with the scanner.

I see them as being perfect for those that just want user friendly software for minor but unwanted corrections on film and prints.

Excellent Scanner and Software

Works very well for my needs( slides)Would prefer a better software program

My only wish would be for a less bulky machine, and one that could be stored on its side like the Canon 220 LiDE that I just got rid of because the software was unbelievably difficult to deal with and didn't cooperate with Windows 10.

I did not load the picture enhancing software because I wanted the pictures to look just like the slides...scratches and all

I was happy t it works well with windows

I love b&w and figured to develope at home like good old days, then scan to positive images

The 35mm scans, both slides and negatives (B&W or color) are good enough for most users who want to digitize a large number of family pictures.

I also have some 6cm X 9cm negatives (color and B&W) and still have not found a work around to capture the whole negative.

Not as sharp as I'd like

The CSR was just as sweet as she could be, but she was as clueless as we were

We received it Saturday and I began to scan some photo prints as well as to rescan some I had scanned on the multifunction unit scanner.

Replaced my expensive HP Scanjet G4050 to use with my MAC because the HP was cantankerous & never worked as it was supposed to

therefore I'm disappointed because I feel I was mislead as to it's capabilities.

I scanned some negatives of a trip to Yellowstone Nat'l Park that were taken in 1964 and the results were as good as if I had taken them yesterday.

When I moved from Windows XP to Windows 7 a few years ago, the scanner would no longer work as it was not compatible with the later operating systems and it was time to retire it anyhow.

The more you use this the more you'll wonder if the process can be improved as it's quite time consuming

The holders come for 35mm slides and negatives as well as for other sizes, 127 and the larger b&w and color negatives from the 1950's