So I'm updating my review from 2 star to 4 star due to their great customer service

Also great customer service

Very happy customer!!!

Good monitor, GREAT customer service!

However, Eufy's fast customer service with helping us to correct the issue means I am comfortable recommending this product to other shoppers

I finally contacted the company and they had amazing customer service

Oddly, the replacement camera had an issue but Super Customer Service Rep Lancky came to the rescue and sent us a new one ASAP.Truly, the Eufy Customer Service team has been amazing to work with and so far, we love our Spaceview Baby Monitor

Fantastic customer service

Because of the customer service and the ease to get the product replaced, I would recommend the monitor

Hats off to Eufy for their strong customer support.

Fantastic product and even better customer service

The peace of mind this system gives, along with the amazing customer service makes this an easy recommendation for all parents!

Horrible customer service by

GREAT customer service though, you can tell they care about getting their customers taken care of.

Good picture, noise, and fantastic customer service!!

I had an incident where my monitor stopped working received excellent- fast and efficient customer service

Great product and even better customer service

The company has AMAZING customer service

Eufy has impeccable customer service

Great product and when there was an issue customer service immediately got back to me and resolved very quickly.

Also they have AMAZING customer service

I’m not quite sure how resolving my issues impact other customer

WONDERFUL customer service who reached out to me to make this right. thank you!!

so we don't have to buy a whole new system!Great customer service and great product so far!

The customer support team is also very responsive and helpful.

but the it is really a great product with great customer service!

They have excellent customer service!

Fabulous customer service

Wonderful and responsive customer service.

After a few months, I had a problem charging the device, but I received top-notch customer service and everything is working again now.

Great customer service when we had an issue with the sound alarm.

Best customer service EVER

I'm glad we didn't need to purchase a new baby camera and am impressed with their customer service and support.

-excellent picture clarity-can see if baby’s eyes are open or closed!-excellent customer service

Eufy is really the brand to buy and will stick behind their products with amazing customer service that is very quick to reply, but also has a chat on their site

Great customer service

Great customer service and a good camera!

I am a happy customer and would recommend this product!

so im a happy customer

Great customer service too!

I found that to be amazing customer service

Save yourself the headache and try a different product...or at least go with a company with good customer service that will stand by their product.

The first two, the antenna came loose and eventually broke off simply from routinely lifting and lowering of the antenna as intended (and to their, credit eufy was quick to send a replacement monitor, they really are a great customer-oriented company)

Good customer service, but they can only help you if you are in the US

Bottom line is things are fixed now and we're grateful for some wonderful attentive customer service.

Love this monitor and love the impeccable customer service even more

I contacted Eufy's customer support team and our representative (Adam) was excellent in listening to our concerns and remedying the situation

Very friendly and attentive customer service - did not realise we should also get the crib mount, and then CS was happy to arrange to send separately

Great system and amazing customer service!

We couldn’t have asked for better customer service, Adam quickly helped and got us a completely (practically

People don't Realize how important customer servicer

Great customer service.

Quick, well done customer service.

Very responsive customer service (also WAY better than Levana)--wanted a flat wall mount instead of the corner mount supplied in the box

Would recommend the product certainly but would recommend the customer service even more as they truly stand behind their product and making sure their customers are happy.

temperature- Top notch customer service- Actively responding to feedback to make the product

There are a lot of great products out there but great customer service isn’t always easy to come by!

Best customer service I've had for a monitor so far

Definitely recommend Eufy products as well as their great customer service.

Top notch customer service is hard to come by these days, and I truly appreciate the Eufy company.

We chose this product based on good reviews, its lack of wifi capability and, to a lesser extent, because of eufy's reputation for awesome customer service--even though you hope you never need to use it

Eufy has some of the best Customer Service I've ever dealt with

Amazing customer support

Amazing customer support

***12/30/19 UpdateEufy has excellent customer service and sent me out an entire new baby monitor w/ camera free of charge

Great customer service by the seller!

That is FANTASTIC customer service and I am upping my review to 4 stars

Great camera and great customer service

Eufy has amazing customer service and technical support.

Could not ask for better customer service.

a dozen the one place that a company like Eufy defines itself is through its amazing customer service

Amazing customer service and good product:)

Thank you eufy for your great customers service-----orginal review

and I appreciate the excellent customer support

Great products (we have their robo vacuum too), great company and great customer service

Bonus - Eufy has great customer service.

Great customer service for warranty issues.

Thanks to the customer support team for checking in a week after they resolved my questions.

If the product is as good as the customer service then I am sold!

Update.. great customer service

Because of their great customer service I will alway support this company

Updated Review 6/29/19:I've changed my rating from 2 to 4 stars to reflect Eufy's excellent customer service

and she was able to ship out a new camera ASAP ....great customer service!

Update: I have received very impressive customer service from Eufy, so I deleted the part of my initial review that said their customer service was subpar for the continual pushback of the add-on camera release.

They made the whole process so easy and really do take pride in their products + making sure their customers are happy

They are an incredible company with amazing customer service

They have fantastic customer service and a great one year warranty

Excellent customer service with Christian

Great product and fantastic customer service

Amazing customer service in the

Company contacted me right away and ship me out a new unit, amazing customer service

Great product and great customer service.

Also, great customer service

Great product but, more importantly, fantastic customer service.

I just experienced the very best customer service ever

Amazing customer service

Great customer service!

I contacted customer service ( best customer service I’ve dealt with, like ever!)

Excellent product and great customer service

Great customer service as well

After seeing how quickly they reached back out and their positive customer service, I would buy again, and also buy their other products.----------------------------Have been using for 5 months, worked well until 5 months in, now battery wont take charge and lost all the mobility we spent extra for

Seems like fantastic customer service

Would definitely purchase again with customer service like that.

And let me tell you, when you have long days with cranky kiddos, having helpful customer service that makes your life easier makes ALL THE DIFFERENCE

I have raved to everyone about the amazing customer service from Evan

Very good customer service - reached out after mine broke after 5 months.

Updating my review after experiencing great customer service from Eufy— they recognized the hardware issue and sent me a new monitor (actually a whole camera/monitor set)

The one good thing about this product was the excellent customer service

Good product, great customer service.

Really great customer service

All in all, great baby monitor and great customer service!

My biggest praise however, and the reason I’m writing this review, is that our monitor stopped charging well and when I called in about the warranty I was shocked with how incredible customer service was

I greatly appreciate companies that support their products/customers like this

Great product!Great customer service!Thanks Adam!

n’t degrade