• Reviews around service (4.83 of 5)

    eufy Security SpaceView Baby Monitor, 5” LCD Display, 720p HD Resolution, 460 Ft Range, Wide-Angle Lens Included, Night Vision, 2-Way Audio, 2900mAh Rechargeable Battery, Smart Alert

    • So I'm updating my review from 2 star to 4 star due to their great customer service
    • Also great customer service
    • Good monitor, GREAT customer service!
    • However, Eufy's fast customer service with helping us to correct the issue means I am comfortable recommending this product to other shoppers
    • I finally contacted the company and they had amazing customer service
    • Oddly, the replacement camera had an issue but Super Customer Service Rep Lancky came to the rescue and sent us a new one ASAP.Truly, the Eufy Customer Service team has been amazing to work with and so far, we love our Spaceview Baby Monitor
    • Fantastic customer service
    • Fantastic product and even better customer service
    • The peace of mind this system gives, along with the amazing customer service makes this an easy recommendation for all parents!
    • While initally the extra step to send in the failed unit was slightly inconvenient, I am more than happy to endorse a company with such great service and dedication from improving their products based on findings from failed units.
    • Horrible customer service by
    • GREAT customer service though, you can tell they care about getting their customers taken care of.
    • Good picture, noise, and fantastic customer service!!
    • I had an incident where my monitor stopped working received excellent- fast and efficient customer service
    • Now that's good service!
    • The company has AMAZING customer service
    • Eufy has impeccable customer service
    • Also they have AMAZING customer service
    • AWESOME SERVICE.
    • WONDERFUL customer service who reached out to me to make this right. thank you!!
    • so we don't have to buy a whole new system!Great customer service and great product so far!
    • Overall, great product and service for the price we paid!
    • but the it is really a great product with great customer service!
    • They have excellent customer service!
    • Fabulous customer service
    • Wonderful and responsive customer service.
    • After a few months, I had a problem charging the device, but I received top-notch customer service and everything is working again now.
    • Great customer service when we had an issue with the sound alarm.
    • Best customer service EVER
    • -excellent picture clarity-can see if baby’s eyes are open or closed!-excellent customer service
    • Eufy is really the brand to buy and will stick behind their products with amazing customer service that is very quick to reply, but also has a chat on their site
    • Great customer service
    • I really have never had such excellent service
    • Great customer service and a good camera!
    • amazing costumer service!Overall, an amazing product and we recommended it to friends who also got it and are pleased.
    • The service was prompt over email and delightful
    • Great customer service too!
    • I found that to be amazing customer service
    • Save yourself the headache and try a different product...or at least go with a company with good customer service that will stand by their product.
    • Good customer service, but they can only help you if you are in the US
    • Bottom line is things are fixed now and we're grateful for some wonderful attentive customer service.
    • Love this monitor and love the impeccable customer service even more
    • However, aside from the unparalleled screen size and detail, I bought this product because of the positive testimonials on here regarding the customer service.
    • Very friendly and attentive customer service - did not realise we should also get the crib mount, and then CS was happy to arrange to send separately
    • Great system and amazing customer service!
    • Great custom service
    • We couldn’t have asked for better customer service, Adam quickly helped and got us a completely (practically
    • Great customer service.
    • Quick, well done customer service.
    • Very responsive customer service (also WAY better than Levana)--wanted a flat wall mount instead of the corner mount supplied in the box
    • Would recommend the product certainly but would recommend the customer service even more as they truly stand behind their product and making sure their customers are happy.
    • temperature- Top notch customer service- Actively responding to feedback to make the product
    • There are a lot of great products out there but great customer service isn’t always easy to come by!
    • Best customer service I've had for a monitor so far
    • Definitely recommend Eufy products as well as their great customer service.
    • Top notch customer service is hard to come by these days, and I truly appreciate the Eufy company.
    • We chose this product based on good reviews, its lack of wifi capability and, to a lesser extent, because of eufy's reputation for awesome customer service--even though you hope you never need to use it
    • Eufy has some of the best Customer Service I've ever dealt with
    • ***12/30/19 UpdateEufy has excellent customer service and sent me out an entire new baby monitor w/ camera free of charge
    • Great customer service by the seller!
    • That is FANTASTIC customer service and I am upping my review to 4 stars
    • Great camera and great customer service
    • Eufy has amazing customer service and technical support.
    • Could not ask for better customer service.
    • a dozen the one place that a company like Eufy defines itself is through its amazing customer service
    • Amazing customer service and good product:)
    • Thank you eufy for your great customers service-----orginal review
    • Great products (we have their robo vacuum too), great company and great customer service
    • Bonus - Eufy has great customer service.
    • Great customer service for warranty issues.
    • If the product is as good as the customer service then I am sold!
    • Update.. great customer service
    • Because of their great customer service I will alway support this company
    • Updated Review 6/29/19:I've changed my rating from 2 to 4 stars to reflect Eufy's excellent customer service
    • and she was able to ship out a new camera ASAP ....great customer service!
    • Update: I have received very impressive customer service from Eufy, so I deleted the part of my initial review that said their customer service was subpar for the continual pushback of the add-on camera release.
    • They are an incredible company with amazing customer service
    • They have fantastic customer service and a great one year warranty
    • Excellent customer service with Christian
    • Great product and fantastic customer service
    • I lost the wall mount somehow and contacted customer service
    • Amazing customer service in the
    • Company contacted me right away and ship me out a new unit, amazing customer service
    • He was super kind and helpful, making an effort to provide me with the best service he could!
    • Also, great customer service
    • Great product and great customer service.
    • Great product but, more importantly, fantastic customer service.
    • I just experienced the very best customer service ever
    • Amazing customer service
    • Great customer service!
    • I contacted customer service ( best customer service I’ve dealt with, like ever!)
    • Excellent product and great customer service
    • Great customer service as well
    • After seeing how quickly they reached back out and their positive customer service, I would buy again, and also buy their other products.----------------------------Have been using for 5 months, worked well until 5 months in, now battery wont take charge and lost all the mobility we spent extra for
    • I am still so blown away by the outstanding costumer service we received
    • Seems like fantastic customer service
    • It was the worst costumer service I have encountered when dealing with any type of baby product.
    • And let me tell you, when you have long days with cranky kiddos, having helpful customer service that makes your life easier makes ALL THE DIFFERENCE
    • Best costumer service ever
    • I have raved to everyone about the amazing customer service from Evan
    • Very good customer service - reached out after mine broke after 5 months.
    • Updating my review after experiencing great customer service from Eufy— they recognized the hardware issue and sent me a new monitor (actually a whole camera/monitor set)
    • The one good thing about this product was the excellent customer service
    • Good product, great customer service.
    • Highly recommend their customer service who goes above and beyond
    • Really great customer service
    • All in all, great baby monitor and great customer service!
    • My biggest praise however, and the reason I’m writing this review, is that our monitor stopped charging well and when I called in about the warranty I was shocked with how incredible customer service was
    • Great product!Great customer service!Thanks Adam!