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So I'm updating my review from 2 star to 4 star due to their great customer service
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Also great customer service
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Good monitor, GREAT customer service!
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However, Eufy's fast customer service with helping us to correct the issue means I am comfortable recommending this product to other shoppers
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I finally contacted the company and they had amazing customer service
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Oddly, the replacement camera had an issue but Super Customer Service Rep Lancky came to the rescue and sent us a new one ASAP.Truly, the Eufy Customer Service team has been amazing to work with and so far, we love our Spaceview Baby Monitor
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Fantastic customer service
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Fantastic product and even better customer service
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The peace of mind this system gives, along with the amazing customer service makes this an easy recommendation for all parents!
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While initally the extra step to send in the failed unit was slightly inconvenient, I am more than happy to endorse a company with such great service and dedication from improving their products based on findings from failed units.
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Horrible customer service by
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GREAT customer service though, you can tell they care about getting their customers taken care of.
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Good picture, noise, and fantastic customer service!!
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I had an incident where my monitor stopped working received excellent- fast and efficient customer service
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Now that's good service!
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The company has AMAZING customer service
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Eufy has impeccable customer service
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Also they have AMAZING customer service
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AWESOME SERVICE.
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WONDERFUL customer service who reached out to me to make this right. thank you!!
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so we don't have to buy a whole new system!Great customer service and great product so far!
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Overall, great product and service for the price we paid!
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but the it is really a great product with great customer service!
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They have excellent customer service!
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Fabulous customer service
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Wonderful and responsive customer service.
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After a few months, I had a problem charging the device, but I received top-notch customer service and everything is working again now.
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Great customer service when we had an issue with the sound alarm.
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Best customer service EVER
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-excellent picture clarity-can see if baby’s eyes are open or closed!-excellent customer service
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Eufy is really the brand to buy and will stick behind their products with amazing customer service that is very quick to reply, but also has a chat on their site
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Great customer service
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I really have never had such excellent service
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Great customer service and a good camera!
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amazing costumer service!Overall, an amazing product and we recommended it to friends who also got it and are pleased.
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The service was prompt over email and delightful
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Great customer service too!
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I found that to be amazing customer service
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Save yourself the headache and try a different product...or at least go with a company with good customer service that will stand by their product.
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Good customer service, but they can only help you if you are in the US
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Bottom line is things are fixed now and we're grateful for some wonderful attentive customer service.
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Love this monitor and love the impeccable customer service even more
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However, aside from the unparalleled screen size and detail, I bought this product because of the positive testimonials on here regarding the customer service.
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Very friendly and attentive customer service - did not realise we should also get the crib mount, and then CS was happy to arrange to send separately
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Great system and amazing customer service!
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Great custom service
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We couldn’t have asked for better customer service, Adam quickly helped and got us a completely (practically
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Great customer service.
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Quick, well done customer service.
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Very responsive customer service (also WAY better than Levana)--wanted a flat wall mount instead of the corner mount supplied in the box
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Would recommend the product certainly but would recommend the customer service even more as they truly stand behind their product and making sure their customers are happy.
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temperature- Top notch customer service- Actively responding to feedback to make the product
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There are a lot of great products out there but great customer service isn’t always easy to come by!
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Best customer service I've had for a monitor so far
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Definitely recommend Eufy products as well as their great customer service.
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Top notch customer service is hard to come by these days, and I truly appreciate the Eufy company.
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We chose this product based on good reviews, its lack of wifi capability and, to a lesser extent, because of eufy's reputation for awesome customer service--even though you hope you never need to use it
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Eufy has some of the best Customer Service I've ever dealt with
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***12/30/19 UpdateEufy has excellent customer service and sent me out an entire new baby monitor w/ camera free of charge
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Great customer service by the seller!
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That is FANTASTIC customer service and I am upping my review to 4 stars
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Great camera and great customer service
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Eufy has amazing customer service and technical support.
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Could not ask for better customer service.
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a dozen the one place that a company like Eufy defines itself is through its amazing customer service
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Amazing customer service and good product:)
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Thank you eufy for your great customers service-----orginal review
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Great products (we have their robo vacuum too), great company and great customer service
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Bonus - Eufy has great customer service.
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Great customer service for warranty issues.
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If the product is as good as the customer service then I am sold!
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Update.. great customer service
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Because of their great customer service I will alway support this company
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Updated Review 6/29/19:I've changed my rating from 2 to 4 stars to reflect Eufy's excellent customer service
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and she was able to ship out a new camera ASAP ....great customer service!
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Update: I have received very impressive customer service from Eufy, so I deleted the part of my initial review that said their customer service was subpar for the continual pushback of the add-on camera release.
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They are an incredible company with amazing customer service
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They have fantastic customer service and a great one year warranty
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Excellent customer service with Christian
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Great product and fantastic customer service
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I lost the wall mount somehow and contacted customer service
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Amazing customer service in the
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Company contacted me right away and ship me out a new unit, amazing customer service
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He was super kind and helpful, making an effort to provide me with the best service he could!
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Also, great customer service
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Great product and great customer service.
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Great product but, more importantly, fantastic customer service.
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I just experienced the very best customer service ever
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Amazing customer service
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Great customer service!
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I contacted customer service ( best customer service I’ve dealt with, like ever!)
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Excellent product and great customer service
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Great customer service as well
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After seeing how quickly they reached back out and their positive customer service, I would buy again, and also buy their other products.----------------------------Have been using for 5 months, worked well until 5 months in, now battery wont take charge and lost all the mobility we spent extra for
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I am still so blown away by the outstanding costumer service we received
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Seems like fantastic customer service
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It was the worst costumer service I have encountered when dealing with any type of baby product.
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And let me tell you, when you have long days with cranky kiddos, having helpful customer service that makes your life easier makes ALL THE DIFFERENCE
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Best costumer service ever
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I have raved to everyone about the amazing customer service from Evan
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Very good customer service - reached out after mine broke after 5 months.
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Updating my review after experiencing great customer service from Eufy— they recognized the hardware issue and sent me a new monitor (actually a whole camera/monitor set)
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The one good thing about this product was the excellent customer service
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Good product, great customer service.
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Highly recommend their customer service who goes above and beyond
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Really great customer service
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All in all, great baby monitor and great customer service!
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My biggest praise however, and the reason I’m writing this review, is that our monitor stopped charging well and when I called in about the warranty I was shocked with how incredible customer service was
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Great product!Great customer service!Thanks Adam!