I determined that cord was not making a good connection in headset.

One of the cords to my headphone sets seemed to have a bad connection, so they not only replaced that one, but sent extras in case I have any future issues

One connection on the side with the control was too loud, while the connect with the opposite side of the control was very low, with poor sound quality and lots of distortion

The company had already identified that this may be an issue, so this must have accounted for the faulty connection she was experiencing

They started sounding staticy as if there was a loose connection

Works every time with out batteries or lost bluetooth connection!

The fact that it unplugs is great since I don't have to worry about the girls ripping out the connection by accident.

Prior to that, company sent him a new cord when the connection was lost from being bent at the plug to tablet end

As a result, the iPad does not work without headphones and when the headphones are in, the connection is inconsistent.