7/12/18 update was contacted by company and received new pair of headphones that are working very well, greatly appreciate the customer service

THANKS FOR EXCELLENT CUSTOMER SERVICE.

Once again, great product and stellar customer service!!

The headphones themselves are perfect (fit and volume limiting) for our 3 year old grandsons and even with a hinge breaking after 6 months, I am giving these headphones 5 stars, based on the amazingly responsive customer service this company has

Great product and great customer service.

Excellent customer service

I'm going to change my 1 star to 4 stars because of the fast, friendly, professional customer service on the part of Lil Gadgets...

They were very easy to work with and had great customer service

Great product, great quality and great customer service.

Amazing customer service!!!!!!

Even BETTER customer service!!

my review from 2 stars to 5 stars due the exceptional customer service at LilGadgets :)

Amazing customer service is rare nowadays in my experience

Pros: size appropriate, durable, sound quality, color, cord length, volume control, price, great customer service and response time, kids love love love them so much I bought three pair

Fantastic customer service

Any faults are quickly resolved with their excellent customer service, where replacement parts can be had as long as you’re within warranty (and they may even still help if your warranty has recently expired)

Great customer service.

Great customer service and warranty protection too

Great customer service follow up after the sale.***Update - 8 months later one of the cords developed a short.

The company also has great customer service

The company has very good customer service!

Great customer service.

Amazing customer service and a company that truly stands behind their product

I strongly recommend LilGadgets not only for their great products but also their wonderful customer service.

What great customer service

Excellent customer service.

Fantastic customer service

The customer service replaced the cord for me, such a great service!

Great product and great customer service!

Great customer service and hopefully my kids will takeBetter care of these

Due to the great customer service, i will continue to purchase from them

Also, great customer service as well

I appreciate their customer service, and their willingness to make it right.

Also, they have great customer service!!Bottom line

Excellent customer service

Excellent customer service from the company

We appreciate good customer service - it's often so hard to find!

However, the fact that this company stands behind its product and has phenomenal customer service earns a 5 star in my book

Great product and wonderful customer service!

Great customer service, they stand behind their product

Incredible customer service and happy to give these a second try

GREAT CUSTOMER SERVICE

Incredible customer service

very friendly and hard working LilGadget Customer Service reached out to us again

Fantastic customer service and product!

I changed my rating from 1 star to 4 stars because they have excellent customer services.

I can't believe the incredible customer service

I don't have them yet but wanted to do a shout out to some Amazing customer service

Impeccable customer service.

First off, I have to say that this company has incredible customer service

Simply the best customer service I've had on

GREAT customer service, thanks LilGadgets!

Great customer service

Awesome customer service by Stephanie.

I decided to purchase these based on previous user comments of the excellent customer service.

Incredible customer service!

It was great customer service to reach out to me and make sure I was satisfied

Great customer service

I am raising my review just because of the stellar service we have received even though these headphones don't seem to hold up to kids well the replacements should.

Thanks for great customer service!

Excellent customer service teying to make things right

Update: since my last update/review I have received phenomenal customer service from LilGadgets

Updated Review:Great customer service

Really appreciate the Great Customer Service!

I have to say that is some excellent customer service

I give it 3.5 stars bc great customer service and worked in some things

This was excellent customer service and I received the the new cable within a few days and a happy kid with headsets back on

Impeccable customer service!

Excellent customer service!Owned for not even a year and used about three times and already one side of the headphones fails to make sound

Excellent customer service

Excellent customer service

I love this product, and I love the customer service even more.

What I didn't expect was the amazingly prompt customer service that I received from this company

Very good service

Very responsive customer service!

Great customer service and a nice set of headphones for a small child.

Excellent customer service.

Best customer service ever had an issue they resolved it within a day or two very happy highly recommended

excellent customer service and they back their product guarantee

They sound good and great customer service gives you an extra star

absolute top-notch customer service!

Even though the headphone broke the first time around, because of the great customer service - I would definitely give them my business again.

Great customer service and great product.

Excellent customer service to offer us a pair that will fit him and free of charge

UPDATE: wonderful customer service

Amazing product + customer service

Great product - even better customer service

Couldn't have asked for better customer service.

Unfortunately, great customer service can only go so far when the product is so flawed.

Excellent customer service.

LilGadgets has EXCELLENT customer service and a 1 year warranty

Good customer services is hard to

I think I would say that the very best part about these headphones is that not only do LilGadgets offer a great product but they offer great customer service to go with it

This company goes above and beyond with excellent customer service

(Great customer service!

Love love love their customer service

Great customer service.

I love great customer service!!I was so excited about this product that I bought for my 4 yr old

Great customer service indeed

Great customer service!!!

Wonderful headphones for your child and by far one of the best customer services I've ever encountered.

awesome product and excellent customer service

Awesome customer service

Pretty impressive customer service.

On top of that AMAZING customer service!!!Had a minor issue with a cable, and they sent me a replacement immediately

Fantastic customer service!!

Excellent customer service and a wonderful product

What great customer service

Phenomenal customer service and great headphones for little kids!

I would definitely recommend these headphones to those with little listeners and Lil Gadgets for their excellent customer service.

Update: Great service from the suppliers

great customer service!

Again, great product and exceptional customer service.

LilGadgets great customer service rep replaced the cord immediately... but the second cord frayed due to the same abuse

I so appreciate great customer service, 5 stars

Lilgadgets has excellent customer service.

Great customer service and great product!Read more

Top notch customer service

Since I don't use these headphones I can't rate them much more than to say an 8yo likes them, but I can rate the service and guarantee as being Good

Well thought out features, excellent customer service (needed a new cord) and a stellar product makes this a well earned 5 star review!

LilGadgets has awesome customer service

Love the customer service with this company!

I just got off the phone with LilGadgets and they also have wonderful customer service, which is really what sells me on their company.

I have revised my original rating due to excellent customer service and willingness to rectify the issue even though the headphones were technically outside of the warranty period

So upped the review due to good customer service

They stand behind their product fantastic customer service

UPDATED - 5/4/17I am updating my review due to the unusual, and fantastic customer service I received from Jacquie at LilGadgets.

Thank you for a great product and for incredible customer service.

Great customer service!

If I were reading reviews wondering if this was a pair of headphones to consider I would say YES mostly because of the prompt and helpful customer service should you have a problem.

A personal note was attached as well-fantastic customer service and sincere concern for their product

Great customer service.

Review update: Awesome customer service

So the cable was the problem and they have an AMAZING customer service that contacted me right away

August 12, 2016:I'm changing my rating to 5 stars based off the great customer service.

Excellent product and top notch customer service

Great customer service!!

By far some of the best customer service I've ever had

They were excellent to work with and provided superior customer service.

Excellent customer service

Sound is better than those character kids headphones you get from target or toys r us