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The only caution is that the online documentation is difficult to navigate as it covers many revisions of routerOS.
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The documentation is really bad
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The documentation is pretty atrocious
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The terminology used in the UI and the documentation seems very odd at first until you realize that it is using firmware-centric concepts like "queues" to limit bandwidth.
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The learning curve is steep, the documentation on their website is arcane, but there are user-provided examples and support that can be found that make it a bit easier.
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I think we have had two units die after extensive abusive conditions after two years -- which is pretty darned impressive compared to a common home D-Link or Netgear unit which can freeze weekly with the load of 15-20 clients