Customer Service is horrible

Customer service was even worse

Their customer service is just atrocious like their product.

With their Byzantine customer Service procedure

The customer service at Netgear is so terrible, I will never buy another product from them

Would suggest Asus, they have better products and their customer service is the best, had a problem with my motherboard and they were very helpful

Customer service refused to fix the problem except to try and charge $100 for a router that cost less than half that

And their customer service was terrible - as soon as I told

Looking for another brand router after dealing with a faulty product and terrible customer service.

Their customer service is useless.

Netgear customer service agreed with the situation, but then refused to help me without paying them $79.99 for a protection plan for 6 months

we had a problem once and returned this for a new one in exchange.. the customer service is great

I have never had such a poor customer service experience as I did with this company.

Had issues connecting at the start but customer service resolved wireless problems.

The first, very noticable difference between the two is the Netgear's lack of external antenna(s)

My first Netgear WNR-854T worked fine for a month and just quit.

The first, very noticable difference between the two is the Netgear's lack of external antenna(s)