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My wife's S8 has a relatively thick case and the charger works fine with her phone as well
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Have the people that write this stuff ever had a phone with a decent protective case?
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Using a OtterBox clear case over
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And I use a very thin case because I don't like adding bulk to an already large phone.
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Also, this connects easily right through the tough case I got from Unicorn Beetle
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sometimes I have to remove the protective case for it to work
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Love this, works great with my clear plastic case and I don't have to position it carefully, just lay it on the ledge and it works.
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Charges quickly with a protective case on the phone and the charger does not take up a lot of space.
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I wasn't aware that it's advisable to remove protective case before
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It also works with my girlfriend knock off brand waterproof case
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iPhone X with the Spigen Tough Armor case on the phone.
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Works great charged wife's s9 and grandsons s6 both with hard cases with no problem ordered 2 more
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it works as it says
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Works as they said it would