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if the new ones broke as well, I think I just got a faulty pair.
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my son recommended for me when he moved so we could go live together, as he already has a pair
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I initially loved the sound so much that I bought a second pair after 3 months when I ruined the cable with my office chair
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He had an issue with the fist pair, so it was replaced immediately, three and half months later still in great shape
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The second pair lasted about 6 months then broke at the adjustable slide
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I think we just received a bad pair, they was not clear at all, Turtle Beach is one of the best headphone there are, we just picked up a pair at target for the same price
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Not as good as the X12, but not terrible
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They work as they should