The customer support is unbelievably great!!I found out that I need a larger counterweight to handle heavier carts, I contacted U-Turn and they are assisting me again, a year later

The customer support is unbelievably great!!I found out that I need a larger counterweight to handle heavier carts, I contacted U-Turn and they are assisting me again, a year later

Customer support is entirely via email, so what could be a 5 minute solution ends up being hours, if not days to get resolved.

Customer support is amazing

That’s not customer support.

It hink that there may be a bit of a quality control issue at U-turn, but the customer support folks very very nice