Great customer service with an excellent product

Great and quick customer service

Great customer service

What great customer service

Great customer service!

Even though I was not satisfied with this product they did provide good communication andGreat customer service

First, very good customer service to contact me and offer the replacement.

The weight is double that of my iPhone 6. planned to keep in my purse or daybag, but is heavy!Update: the company refunded 25% of the cost for good customer service.

But 3 stars for their helpful customer service only for now

Honestly ignore the negative reviews because they make sure the customer is 100% satisfied with the product and it is rare to find top notch customer service

I would have contacted them in the first place, but after reading other reviews on here I was under the impression that if it was over 30 days from your date of purchase, the customer was unable to return or exchange it

Good customer service

Good customer service, but the product is only just average at best due to it's size and weight.

Edited to note excellent customer service to resolve the issue - they do stand behind their product and were very helpful.

Also, excellent customer service!

While it is a bit of an inconvenience to revive a faulty product at first, I didn't have to return anything or submit anything to Amazon to get a replacement so the customer service was definitely efficient and at the end of the day I ended up with a product that works, so I'm a happy customer.

Great product and excellent customer support.

You have to set it up and hope nobody bumps the counter and the cable moves because then it’ll stop charging and you have to reposition the cable.”Edit: AWESOME CUSTOMER SERVICE

Great customer service.

So nice to see that great customer service still exists

That’s good customer service

Excellent customer service!

Good customer service.

Update: very good customer service

By the way great customer service!

Great customer service

Great quality charger and great customer support.

Best customer service on the planet

Great customer service.

Best customer service ever

Excellent customer service

Thank you to poweradd for their responsive customer service.

Great customer service very cute color and convienent to carry around in my backpackReally love the pink color

In the meantime, I’m revising my original review from 1-star to 3-star for attentive customer service

Thank u

Let’s just say you’ll be able to get a decent night’s sleep (5 - 8hrs?) and it will hopefully be fully charged when you wake up

n’t put sharp objects with it in case of accidental scratches.

n’t have to worry about having multiple cords with you

Thank you!Won’t fully charge

n’t work

n’t work well that I could return the item.