• Reviews around tech support (4.08 of 5)

    1080P Wireless Security Camera System, Firstrend 8CH Wireless NVR System with 4pcs 1080P Security IP Camera and 2TB Hard Drive Pre-Installed, 65ft Night Vision and Easy Remote Monitoring

    • I called tech support using the number in the documentation.
    • However, I must say that I have received outstanding support by email from Daisy, the tech support person
    • 1 small hiccup, called tech support, they helped out works Fantastic
    • I would give a five but there was hiccup with the tech support
    • I asked a question about types of camera's available for this system and Owen answered immediately with the result ,great tech support if needed
    • I called Tech Support, but I got an answering machine, and no call back (I left my cell phone number, and I always have my cell with me,
    • Keep in mind when calling Firstrend, their tech support is outside of the US and approximately 11 hours ahead of us
    • Had to phone tech support for additional help with the mobile device
    • Phoned tech support (keep in mind 12 hour time difference) and Owen was very helpful in resolving
    • Good quality resolution and good tech support
    • Good quality resolution and good tech support
    • The tech support Owen was excellent
    • I called tech support using the number in the documentation.
    • Daisy, in Tech Support is AWESOME!
    • Owen at tech support was very responsive and solved our issue.
    • I asked a question about types of camera's available for this system and Owen answered immediately with the result ,great tech support if needed
    • I bought a NVR without a hard drive because I have an spare 1T 2.5 inch hard drive from my old laptop - that will save me about $50.
    • I bought a NVR without a hard drive because I have an spare 1T 2.5 inch hard drive from my old laptop - that will save me about $50.