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If you look at all the comments most people with bad reviews think it doesn't work.
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To turn on you must remove plastic cover and press buttonThis would stop a lot of bad reviews as well as returns!
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I do have to laugh at the idiots who wrote negative reviews, particularly the ones who claimed the surge protector never worked
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While getting ready to leave a bad review I spotted one that said before you return it as broken, "pry off the clear plastic dome" and amazing, it works fine and it's now been several months of steady use
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they work great - i like the round design