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We had an issue with the first pair having a loose connection at the switch, but the provider sent us a replacement quickly
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I've never had a worse connection
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But started to lose connection on the sound after a couple weeks.
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Sadly now (after a few months) the aux side of the cable has lost connection due to bending from walking/sitting with phone in my pocket
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Decent budget earbuds but only lasted 3 months of moderate use before the connection frayed and ultimately broke
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For such a good sounding headphone, the connection to the sound source should be much more reliable.
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its really rubbish I only use less than a
