I called tech support just to make sure and they verified that it has to be plugged into a power source at all times.

Their tech support walked me through different menus on my phone to try to locate the mirroring menu with no luck

Tech support offered suggestions but none of those worked either

Having said that, Actiontec tech support is very responsive and honored the warranty with absolutely no hassle.

Actiontec Tech Support wasn't any help, eventually telling me I should return it for a replacement.

After going round-and-round with tech support they finally agreed it was defective and replaced it

I called there tech support and they told me to get a driver for it since it wont sink with my laptop.

Tech Support said the software is not loading correctly and this is a rare occasion.

Tech support has not been helpful.

So after spendng two evenings trying to mirror my phone to this dongle with no success, I decided to call tech support

Love this have unkimited on my phone can see whats on my phone on tv