They had great customer service and were easy to work with

Ovalware has been coming out with some high-quality and well-designed products, not to mention their great customer service

I loved the service!

Great customer service!

I'd give it 4 stars based on the weak glass, but the good customer service makes it a 5.

Really great customer service from

We are very pleased with our new cold brew maker and they have great customer service.

Great customer service

EXCELLENT costumer service.

Super customer service.

delicate).Although I think the carafe could be better designed, and I wish they would sell replacement parts, I have to say, I appreciate a company with good customer service who stands behind their products.

Great customer service and fast shipping

Also, great customer service

Perfect, just what we were looking for, easy, good instructions if you need, have tried others and found the grounds getting thu the screen but not with this one..love it, .Customer service was great

Amazing customer service

I look forward to many years of good service.

So an update, I wish more companies had service half as good as this, I wrote an honest review based on what I received, I was contacted immediately by the company who apologized profusely, they immediately sent out a replacement pitcher and it arrived in pristine condition and all is right with the world.

Company gives wonderful service.

I also have to mention the fantastic customer service

Great product and great customer service.

What amazing customer service, super nice to deal with over email

Great customer service!

However, I am giving 5 stars due to the superior customer service provided.

Love great customer service and the coffee is fabulous!

Update: Updating my rating due to awesome customer service

Excellent customer service.

Most importantly, they have excellent customer service.

Amazing customer service as well.

Other than that its great I would totally suggest it

I would give 5 stars but I notice the seals allow some coffee to leak as I remove it from the fridge if I tip it a little