Seems the email sender is using UTC or something, very annoying (email is listed in the wrong day/order).Contacted Customer Support: apparently the email issue is due to a bug

Customer support is useless for that matter, you need to have some network admin skills and still success is not guaranteed if you use leased router (like TWC likes to

This company has been providing me really good customer support.

Carlos responded to my emails very quickly; I can give Amcrest customer support an unqualified five stars

Needed help with NVR setup, customer support Dustin solved my issues in no time with remote access.

I was having problems but one call to customer support, Lori Wood was able to get everything working again!

Garbage instructions, no customer support

Best customer support experience I've ever had

wireless and cheap dependableChester amcrest has the best phone line customer support

so i just called customer support and Jeffery was able to help me in less than 5

Great camera, very easy to setup, lots of features, great customer support

Ben Larson from Amcrest was excellent customer support

The first two, cameras i did not need to contact customer support.

It did take some work to get email notifications set up, but customer support was great and helpful every step of the way.

It would save customers time and save their cost of online customer support.

Setup might require some help from customer support, but my experience with them was positive.

Am crest Customer support Dave Burns to my

Hard to set-up, but Amcrest has excellent customer support!

This is the first time I have been impressed with a customer support center!

Needed customer support and Lori was awesome with her assistance in getting me online.

Am crest Customer support Dave Burns to my

Good camera, good value, great customer support, Owen Lucas.

Good camera, good value, great customer support, Owen Lucas.

Worth buying Amcrest for the customer support and the camera resolution is excellent.

Called customer support and Robin Wilkins was very helpful and we got it working in no time.

Amcrest customer support addressed that situation promptly.

Jeffery in customer support was excellent to work with.

Excellent product and great customer support from Amcrest

Had a little trouble with the self set up so I decided to call customer support and spoke with

Excellent product and great customer support from Amcrest

As I'm not an IT wize I needed a little help from customer support, Dominic Parker was extremely helpful getting me set up.

One note... when setting this camera up hardwire to your router and you will avoid the need to call customer support!

Although I am sure that I could manage if I had time for lots of telephone time with customer support, I don't have that kind of time, so I am returning it.

The customer support has greatly improved over the past year.

I received excellent customer support from Dustin in setting up 2nd camera.

Amcrest has terrible customer support and it takes going through 3-5 people in order to get any warranty handled

I called customer support and Dylan resolved it in about 30 minutes while I watched

The best customer support ever!Bill

Garbage instructions, no customer support

Two hour session with customer support ended with a request to to improve my wifi connection

Tanya provided excellent customer support

I am hopeful that they continue with great software and customer support.

Customer support was fantastic.

I have another security camera system with no customer support.

I have 2 indoors work great and most of all the customer support is great !!

The camera has an excellent picture and the customer support is great

To that end, I contacted Amcrest for customer support

Customer support is useless for that matter, you need to have some network admin skills and still success is not guaranteed if you use leased router (like TWC likes to

I would give this Amcrest camera 5 stars if they had better customer support.

Update 2: Customer support said email problem will be fixed in a week

Customer support at Amcrest is 5 star

Terrible instructions and woeful customer support

Great Product and customer support!

I emailed tech support and received a prompt reply from Carlos B who is with the escalation support team out of Houston, Texas (That’s right folks, customer support is right here in the USA!)

My second time with customer support, this time with Jeremy, again excellent help, solved my difficulty and I am pleased

The Customer Support was even BETTER!

Austin...way much better than other customer support

The camera's I give a 4.5 star rating, the customer support of Dominic Parker I give a 5 star.

Very clear and Lorri from customer support is also great

ExcellentCamerasClint answered all my questionsgreat customer support

Please note latency also depends on the quality of the network this IP camera connected to.- User friendly setup and fast customer support

Please note latency also depends on the quality of the network this IP camera connected to.- User friendly setup and fast customer support

Working via email with customer support, but not getting anywhere so far

Called customer support for Amcrest and Jeffery helped me set up both cameras

So I called customer support and they had me follow a series of instructions that were nothing like the user manual

Terrible instructions and woeful customer support

I have tried a number of different brands and while none of the internet interfaces are great, I have found Amcrest's to be the most workable and the customer support is excellent -- they are available all day on the weekends, which is extremely convenient.

Arthur did a great job from Customer support helping me set it up

Lori in customer support has been great.

AND MY CHEAP-O ROUTER ACTUALLY HAS THE BEST SIGNAL TO EACH CAMERA

I purchased this camera "Amcrest IP3M-943B" (Works with Alexa), as well as the "Amcrest UltraHD 2K WiFi IP Camera IP3M-

I had no luck with IP2M-842, decided to give this a shot.

AND MY CHEAP-O ROUTER ACTUALLY HAS THE BEST SIGNAL TO EACH CAMERA