The manufacturer's software is garbage

He also didn't just get it working well, he helped me set it up so that I can have the benefit of many features of the available free software (Surveillance Pro) that I would not have otherwise been aware.

Very helpful support - Great cameraThe desktop software is difficult to use but I got good technical support from the company

but the software kills it

crystal clear, great software, great hardware

Difficult to use and the software is clumsy to set up.

Despite these cameras being top notch, the software is AWFUL

software is terrible

After installing the surveillance pro software, my computers task bar froze

The software is pretty clunky, but usable.

Cameras seem to work, eventually, but the software and app are not worth the hassle

I am hopeful that they continue with great software and customer support.

If you can afford a little more, the 4 Megapixel camera might be recommended, but this works awesome compared to all the systems I have ever worked with, including NetGears ArloCam (won't allow automated download, store in cloud for 1 month only), Bunker Hill/NightOwl and 14 others (major software compatibility and stability issues, as well

The software for the cameras is very complex and took me a while to navigative through it all, but tech support has always been able to answer my questions.

The software is pretty clunky, but usable.

The software offers much flexibility with motion detection, scheduling, alarms, ...Video can be saved on an SD chip on the camera, on my desktop computer hard drive, and "in the cloud."I was able to set the camera up so that I could view live, and record when there is motion detected

Software is a joke!

The software is complex and hard to use and I'm a tech guy

The software makes this completely unusable so the hardware quality doesn't matter.

Even if it worked, the software is extremely suspect.

Software wise, Amcrest does a good job helping user to setup

The cameras work great but the software is almost impossible to set up

The software is very comprehensive, anything you would want to do with one or more cameras can be done

(the Amcrest software is literal garbage, just through the CD away and don't waste your time).

Bottom line is, the software is unreliable and unprofessional and the build is poorly thought through

Strangely, if power were cycled or lost the Playback software would not be able to find previous motion recordings

The software needs an update as well

The software is very intense and you will need a little time learning how to use it

Even if it worked, the software is extremely suspect.

Good looking camera, but the software is not user friendly

The software is absolute garbage.

Install and Software Terrible and TECH NO-HELP don't speak

Amcrest has horrible software and support.

The TOTAL package for the buck (website, hardware, app, alerts, cloud, and security)- Sleek hardware.- Solid performance.- Intuitive Software.- Appealing brand, marketing, and presentation

The software is a bit confusing, but offers a lot of options.

Your software is crap but who cares because most serious folks are going to get real working software like Blue Iris that is excellent and gives you real security

After I received my refund, I purchased again same model and installed again, it works but I cant let it work on my laptop, I installed software and plug-ins but there is something wrong that I can't it work, so I decided to call amcrest costumer service and

If you can afford a little more, the 4 Megapixel camera might be recommended, but this works awesome compared to all the systems I have ever worked with, including NetGears ArloCam (won't allow automated download, store in cloud for 1 month only), Bunker Hill/NightOwl and 14 others (major software compatibility and stability issues, as well

The included software is also very good.

I would like to give Amcrest another try, but I don't like wasting my time on bad software and poor quality hardware.

: I could only get this camera to record with Blue Iris, the Amcrest software was crap - never got it to work with Windows 10, Mac Pro 10.x, or the app for my iPhone (iPhone would give live pic

Armcrest software is quirky, but stable.

The software is fairly intuitive but you gotta have some basic networking skills to make sure everything is setup correctly

Decent software and reasonable range

Software is very easy to use with a lot of the setup being automated like the cloud recording and wireless setup for example

Software setup and installation; that part didn't work as well as I expected, scanning the code and trying to get the camera into the Amcrest iPhone app didn't work for me.

The software on the Amcrest is definitely better

This camera allows direct connection via IP and if you really hate their software you can use your own

Works pretty good, just buggy software.

The software is unfinished.

Works pretty good, just buggy software.

Software improvement for date and time stamp, updates, alarm settings etc

I found the software complex and finicky.

Very easy to setup and the Amcrest Pro View software works just fine for my needs

This Camera is Awesome!First, addressing all who say the Software is not very good; you haven't used bad software yet

some inexpensive Chinese made generic cameras, hire someone to slap together some software that works on iOS and Andriod and Whalla

good camera but software is just ok and setup is not easy.

The software of this unit is poor

and I'm continually disappointed that Foscam puts ZERO effort into developing contemporary, easy-to-use, intuitive software

The software to control/view/playback from both the web interface and mobile interface are excellent and easy to use

The camera works great but the software could use some work

As some people already mentioned the camera is OK but the software is horrible

When calling the tech support group multiple times I was told their software was being worked on and not working.

Will return and try a Nest product or similar (unfortunately more expensive) name brand which should have more intuitive software.

Dylan gave excellent software support and helped reset the camera as the IP address had changed

This Camera is Awesome!First, addressing all who say the Software is not very good; you haven't used bad software yet

Very cumbersome software

I bought the $59 Blue Iris software and things started to go smoothly and this software could handle my other cameras as well

The software is absolutely horrible and not user friendly.

Picture quality is still good day and night, need to improve them software so customers won't have to call tech support so often

I quickly learned their software is useless and therefore the camera becomes useless to us

It would be nice if Amcrest would step back and take the endless feedback that folks have provided about the lackluster software and develop a user friendly system

Cons; software has a mind

Terrible software

Works pretty good, just buggy software.

Basically thes are cheap chinese cams with bad chinese software on top

The bottom line: If you have only Amcrest cameras, and are happy with using their (terrible) software, and have very good wifi signal strength, and don't need to do anything but connect to your home wifi, then this is a good camera for the price

The Amcrest Surveillance Pro software is horrible

Despite my misgivings about the software, I'll keep these cameras, hoping that Amcrest will clean up its software very soon.

THE SOFTWARE DOES NOT WORK ON ANDROID DEVICES (SMARTPHONES AND TABLETS) IN MY EXPERIENCE.

Confusing software

The software is not easy for the novice, but they have a great staff that will help you all the way.

The software is ridiculously inefficient and the website is neither intuitive nor does it function as it should.

And they come with excellent software.

AND MY CHEAP-O ROUTER ACTUALLY HAS THE BEST SIGNAL TO EACH CAMERA

Connectivity was easy physically as well as with the amcrest app

I understood what he was doing and how to fix my wifi connection,, as well as, how to manage it and set up on my mobile devices.

IF.......you follow the directions to a 'T', and I mean Exactly as they recommend, you should be OK

so now I can view from my android as well as on my computer,,,,thanks,,,,,,,,,,,awesome camera very clear with great picture!!!

The last two pics are in a location where it really shines as it makes full use of the extra vertical resolution