-
I am still giving it 3 stars because Anker provided FANTASTIC customer service.
-
Anker was kind enough to provide a replacement, while I haven't used it enough yet to comment on the durability, Good customer service is always appreciated and
-
Great service
-
Great customer service, great product and awesome 18 month warranty.
-
Although the initial unit I received did not connect properly, I'm still going to rate this product 5 stars due to Anker's excellent customer service
-
Excellent company with great customer service
-
But I do have to say Anker has the best customer service of any company I have dealt with
-
Very attentive customer service followed up and sent a replacement.
-
Works as promised...excellent Customer Service.
-
Excellent customer service.
-
I contacted them and they quickly sent out another - very easy customer service on that front and no complaints there.
-
I would buy this again and appreciated their great customer service
-
Helpful customer service
-
Nice customer service
-
Great customer service.
-
Even if this one fails again in the future, I wouldn't change my rating because I can count on great service and immediate replacement
-
Upon receiving a replacement device from Anker (very quickly..excellent customer service), I immediately used black electrical tape around 10-15 spins so that it should be impossible for the cable to fray again
-
That is great service.
-
I could not ask for better customer service
-
Nevertheless, very responsible manufacture with great customer service.
-
Nice customer service, good device.
-
and I would still highly recommend Anker products based on those and now also the top-notch customer service I received
-
And by warm I really mean warm