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I contacted Anker and filled a warranty refund form, I recieved my refund a day later
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TOP NOCHdont go with other companies, and even if you have a defensive product contact
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Had issue, Customer Service monitors reviews and comments, contacted immediately
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Anker contacted me about my review saying the charger falls out of the wall plug and offered to replace the item with one that has a cord and so doesn't hang from the wall
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It loses contact
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Works as it should.
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Cords won't fall out as It takes two hands to remove a cord once plugged in.
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Charges everything as fast as you could expect, no issues.
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I've had all four ports loaded up and they all seem to charge up as fast as if only one item was plugged in.
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Works as it describes
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We also have one on the kitchen island - works great for our daily use, as well as when we have friends over who may need to charge their phone
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Works as it should be
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Then they offered to send me a 1-port charger with QC 3 (quick charger 3.0), which does charge my Galaxy S7 phone as fast as the original charger
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but I gave it 3 stars because they sent me the wrong one and the electrical plug was broken as in it flipped open and closed.