They earned it with their excellent products and excellent customer service

A quick replacement was sent, outstanding customer service.

I really appreciate the great customer service

Such a shame since it’s past the return window date.*****update*******Anger customer service reached out to me and sent me a replacement charger

Not to mention the great customer service!

great customer service.

Update: Anker reached out to me and provided amazing and excellent customer service

I've purchased many Anker products based on the quality (I currently have 3 battery packs for different uses and about 15 charging cords strewn around the house and in my car) and I will continue purchasing on the strength of their customer service and pride in their products

I appreciate good customer service so bumping my review back up to five stars which was my original rating for their product

What I have experienced with Anker is quality, function and great customer service

Excellent customer service!I was very happy with this product when I first purchased it in April, now in August it no longer holds a charge

Anker has earned respect for the quality of their products, as well as for their excellent customer service, and after buying this battery- my first Anker

Superb customer service and the second one works well.

Superb customer service and the second one works well.

but for now I have to recognize their EXCELLENT CUSTOMER SERVICE and EXPEDITED REPLY

—and this kind of customer service is what makes me want to always buy Anker if I can… they delight the customer.

Great customer service.

works great, excellent customer service!

Great customer service!

Great customer service

Always stands behind their products...reliable customer service ..will continue to buy Anker products for years to come

Very happy customer and I will be buying another when this one craps out.

When I contacted Anker they provide excellent customer service.

Great customer service!

It’s an awesome battery and even better customer service

It's only powering two tiny fans, but I've only had to charge it the first time, and it still shows 4 full battery lights...Happy customer!

Great customer service.

Very happy customer and I will be buying another when this one craps out.

Upgraded to 5 stars for the hassle free replacement and awesome customer service.

Very excellent customer service

Great customer service!

Thank you so much for your top notch customer service!

Amazing customer service

I showed them that I’m a loyal customer and sent them screenshots of my 25(yes, twenty five) purchases of different various Anker products in hopes that spending a lot of money on their products and being loyal would earn me a replacement, and the best they could do for me was offer 15% off of the next purchase

Customer service extremely responsive and helpful

Impressive customer service

Great customer service

Great customer service.

contacted anker for warranty concern. being treated like an untrustworthy customer

Excellent customer service

Happy customer.

They were extremely prompt in addressing the issue with the defective charger - we will be Anker buyers for life because of their great customer service

It's good to know that Anker stands behind their products with great customer service.

It's comapct, affordable and works great--backed by a fantastic customer service!

But I must say how refreshing it is to have such good customer service and a company that stands behind its products!!

Excellent customer service and a great product

EXCELLENT customer service

Great customer service

Anyway nobodies perfect and its always nice to see companies who understand that and really own it by offering great customer service

I appreciate their customer support services very much.

What set them apart from the rest was not only the price but the excellent customer service I've experienced previously with Anker

Is this great customer service, or what?First Review

Going on the assumption that it was a dud, plus considering the awesome customer service I've received from Anker, I've decided to update my review

Thank you Anker for your fantastic customer service!

The new one is working, and I am upgrading my review up to a 4 due to the replacement and solid customer service

Great customer service

I purchased this specifically for a day trip knowing my battery might drain b/c of having to use GPS