But recharging itself takes forever which is tough to manage.**UPDATE**Great customer service

Great product and great customer service.

but I believe a product with such good customer service deserves better than one star, even if it doesn't work out.

*UPDATE*I am blown away by Anker's incredible customer service

E-mail to Anker, they provided very good customer service, and sent me a replacement shortly

Robustly built to last, 18-month warranty and lifetime tech support, outstanding invitation card accompanying product for cheerful customer service assistance which never had need to request

Great customer support as well!

Great customer service.

Anker has the worst customer service ive ever experience

The battery kept my phone and my wife's phone charged all day without issues-Customer service is great

It's been a few weeks and so far it hasn't shown any signs of slow charging or any other problems... so thank you Anker for you good customer service.

Outstanding customer service and support

Nice dishonest marketing tactic to dupe your customers into worming a few more lousy bucks out of them for a charger that should have been included with the item in the first place.

Great product, great customer service.

Between how well this product works and the amazing customer

Then it stopped working 😔 customer service was amazing and sent me out another one and that worked serveral Times

I haven’t experienced this level of excellent customer service in a long Time

Anker’s great customer service sent me a new one and it works great

Anker Customer Service exceeded my expectations and I anticipate remaining a loyal customer for the foreseeable future!I purchased this because I lost my Anker PowerCore 13400 which I loved

very happy customer here

Thanks Anker, you've lost a customer who constantly promotes your products

Top notch customer service; really glad I went with them

Great customer service

Good customer service by Anker, a brand I’ve purchased for years.

Great product - great customer service!

As always, Anker nailed it:• Nice build quality• firm USB connectorsNothing to add more - a happy customer again

I have purchased 20 or more items from Anker- consistently excellent manufacturing quality, useful products, and great customer service keep me coming back to this brand

Unbeatable customer service that many companies need to follow

Very impressed with their great customer service and product.

Great customer support

Great customer support

I feel that between your products and the outstanding customer service I can always count on you

Great price and amazing customer service!

I contacted Anker who provided excellent customer service and honored their 18 month warranty.

* Anker had really great customer service

This is the best customer service I have ever dealt with, They were so nice and kind

We now own 3 of these devices and are loyal customers.

had her and put the bulk of the c odd in the case and pull a small amount out of a small opening in my pursepack (Purse+Backpack)