After sending me a replacement and using it for two weeks, I can safely say that Anker products never fail to surprise with their top quality materials and amazing customer support.

Ankerr, as usual with their excellent customer service, kindly replaced it

Have for years, customer service if phenomenal

outstanding customer support after an issue

outstanding customer support after an issue

Update: Best customer service, hands down

Excellent Customer Service!

haven't had it more than a week, but am happy with the prompt customer service

Great product and great customer service

Great products and great customer service.

Adding a star for good customer service

Thank you Anker for your great customer support!

I can say I am very pleased with their product and excellent customer support

Anker has extremely good customer service and for them to contact me the next day and send me a replacement is why I'm giving them 5

Lasted 4 months and lightning connector "bent".*Updating to three stars* to reflect great customer service from Anker in responding to my concerns and sending me a replacement cable.

Also, Anker has the very best customer support- if you ever have a problem with their products, they will make it right

Fantastic and responsive customer service!

Not only is it encouraging to see such proactive customer service (they contacted me; thank you, Betty) but to know they've gone to the trouble to make right what was wrong with the cable design itself

That is great customer service and follow through!

Great customer service

This was hands down the best customer service I have experienced with an online business.

However, after going on their website and calling customer service, I am more than shocked at the EXCELLENT customer service from this company and product

Hope this one is as great as their customer service!

Great customer service and the new cord is working great

Great product, great customer service

Great customer service is the best reason to buy from Anker

Great customer service.

Impressive customer service

they have great customer service

Great customer service

Amazing customer service and really quick response

But the best thing is their proactive customer service in the rare instance of a problem

I will continue to buy Anker products because I think they are a very reliable company but most importantly because of their very good customer support

This review is regarding Anker customer service

Anker offers amazing customer service, including a lifetime warranty on products

I've used mine for 2 weeks so far and it's very bendable, unique color, comes in a nice package with velcro straps and most importantly the company seems very concerned that their customers are happy

Wonderful customer service!

A++ for good customer service.

Anker also has the best customer service I've dealt with on Amazon

What great customer services!i bought this for my husband and at first he couldn’t have been happier with it

Great customer service

Excellent Customer Service.

They are a great company with great customer service

I’m very pleased with Anker as a company and will buy from them even just for the fact that they have such amazing customer service.

But would purchase Anker products because of excellent customer services & they really stand behind their products

They provided excellent customer service and I have had no issues with the new charging cord.

1 starUpdated review 3/3/17: excellent customer service!

Great customer service

Very good customer

Happy customer

*update*Updating my review because I received excellent customer service from Anker

Anker's Customer Support team made getting a replacement quick and painless with a replacement in my mail received just a few days after

Very good customer service.

Excellent customer service!

Great customer

Great customer service!

Edit: upgrading from 1 to 4 stars for Anker's great customer service.

Terrific customer service

I updated my review because of the wonderful customer service I received.

They have great customer support for thier products, and my bad for not contacting them before my review

Updated the review to 3 stars based on the excellent customer service

Great customer

I contacted Anker and the reason I’m leaving this at 4 stars is almost solely due to their excellent customer service

Amazing customer

So amazinggg customer service and great and durable (enough) products!

They have the best and most pleasant customer service to deal with.

Excellent customer service

Great customer

Great product with even better customer service.

Updating this review to reflect very good customer service

Anker has great customer service and I was never disappointed by their products

n’t believe the hype

n’t had any connection issues

Great product t!

n’t clean it