Ankerr, as usual with their excellent customer service, kindly replaced it

Good product, good service.

Update: Best customer service, hands down

Excellent Customer Service!

haven't had it more than a week, but am happy with the prompt customer service

Great product and great customer service

Great products and great customer service.

Adding a star for good customer service

Excellent service.

Anker has extremely good customer service and for them to contact me the next day and send me a replacement is why I'm giving them 5

Lasted 4 months and lightning connector "bent".*Updating to three stars* to reflect great customer service from Anker in responding to my concerns and sending me a replacement cable.

Fantastic and responsive customer service!

Not only is it encouraging to see such proactive customer service (they contacted me; thank you, Betty) but to know they've gone to the trouble to make right what was wrong with the cable design itself

That is great customer service and follow through!

Great customer service

This was hands down the best customer service I have experienced with an online business.

However, after going on their website and calling customer service, I am more than shocked at the EXCELLENT customer service from this company and product

Hope this one is as great as their customer service!

Great customer service and the new cord is working great

Great product, great customer service

Great customer service is the best reason to buy from Anker

Great customer service.

Impressive customer service

So for product and customer service, I give them 5 stars and will continue to be an Anker customer because of their great service.

they have great customer service

Great customer service

Great service

Amazing customer service and really quick response

The service was amazing and the new wire is working perfectly so far.

But the best thing is their proactive customer service in the rare instance of a problem

Based on my experience with their support staff and service, I will certainly buy from them again

Love the customer service

I will definitely purchase any product from Anker because I feel protected with great service

Thx for the great product and service!

Anker offers amazing customer service, including a lifetime warranty on products

Wonderful customer service!

A++ for good customer service.

So far, so good!I have changed my review because I really appreciated the customer service I was met with when really frustrated

Anker also has the best customer service I've dealt with on Amazon

Great customer service

Excellent Customer Service.

They are a great company with great customer service

I’m very pleased with Anker as a company and will buy from them even just for the fact that they have such amazing customer service.

Great service

But would purchase Anker products because of excellent customer services & they really stand behind their products

They provided excellent customer service and I have had no issues with the new charging cord.

Great service - thank you guys

1 starUpdated review 3/3/17: excellent customer service!

Great customer service

They work great and great warranty and customer service if you need it.

*update*Updating my review because I received excellent customer service from Anker

Very good customer service.

Great customer service!

Excellent customer service!

Edit: upgrading from 1 to 4 stars for Anker's great customer service.

Terrific customer service

I updated my review because of the wonderful customer service I received.

Updated the review to 3 stars based on the excellent customer service

I contacted Anker and the reason I’m leaving this at 4 stars is almost solely due to their excellent customer service

I appreciate the customer service and effort on their part to fix a very bad situation

They have the best and most pleasant customer service to deal with.

High-quality products, top-notch service.

Good cust service

Excellent customer service

Great service

Great product with even better customer service.

Updating this review to reflect very good customer service

Anker has great customer service and I was never disappointed by their products

It smells humidity and I

and I’ll use it till it’s not safe to and likely buy a newer version as I